Wrong DCIM Folder creation date

Question

Wrong DCIM Folder creation date

I am trying to import some photos from my phone (6S Plus) to my PC through USB. But I am not able to see any photos in the DCIM folder. All I see is blank thumbnails with the image name. If I try to open any of them I get an error message which says "Unable to load file". When I go to the root DCIM folder I see two folders 100Apple and 101Apple and the created and modified date is showing up as 12/31/1969 for both folders. Appreciate any help to resolve this.

iPhone 6s Plus, iOS 9.2.1

Posted on Feb 23, 2016 7:58 AM

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Answer 1

pedro d

Community Specialist

Feb 24, 2016 10:45 AM in response to mani alagappan

Hello there, Mani.

It sounds like you're wanting to import photos from your iPhone to your Windows PC. The following Knowledge Base article offers up some great recommendations for how to accomplish this:

Import photos and videos from your iPhone, iPad, or iPod touch to your computer

Import photos and videos to your Windows PC

Before you import your photos and videos:

Unlock your iOS device using your passcode.

Make sure that your iOS device trusts the computer that you're using to import your media to.

When you import photos and videos from your device to your computer, some might be rotated incorrectly. To play videos on your computer at the correct orientation, use iTunes for Windows.

If you can't import your photos to your computer, or your computer doesn't recognize your iPhone, iPad, or iPod touch as a camera, learn what to do. Windows XP might not be able to import videos larger than 500MB without iTunes installed, a third-party program, or updated drivers.

Learn how to import photos and videos for Windows 10, Windows 8, or Windows 7.

Thanks for reaching out to Apple Support Communities.

Kind Regards.

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Answer 2

Feb 25, 2016 1:17 PM in response to pedro d

Hi Pedro,

Thanks for the info. After I disabled "Automatic" option in Date and Time for few seconds and enabled it again, I was able to view/copy the photos properly. My other issue of DCIM folders showing the created date and modified date as 12/31/1969 is still there though.

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Answer 3

pedro d

Community Specialist

Feb 26, 2016 2:51 PM in response to mani alagappan

Hello again, Mani.

Thanks for the follow up on your issue. Due to the nature of your question, it may be best if we get you in contact with someone who can look into this further. You may find more information by using another one of Apple's support resources - https://getsupport.apple.com

Cheers.

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Answer 4

May 31, 2016 11:33 PM in response to mani alagappan

I'm having the same issue with my DCIM folder. The modified and created date is 12/31/69 4:00 PM. Did you find a solution? Please share.

Thanks

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