Siri doesn't work

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Siri doesn't work

Siri completely died on me. I normally use Siri to set my alarm, but now it always returns "Sorry, I coudn't do that. Could you try it again, please?" or "Sorry, there's something wrong. Can you please try that again?" Nothing works, change name doesnt work, set timer doesnt work, open app doesnt work. Sometimes it returns hilarious results (see picture).

When I restart my phone it works... for a while. Then it stopped working again. How can I resolve this?

iPhone 5c, iOS 9.2.1

Posted on Feb 23, 2016 8:47 AM

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Answer 1

Nubz N.

Community Moderator

Feb 24, 2016 11:18 AM in response to du5k

Hello du5k,

I understand Siri is not giving good results unless you restart your iPhone. You are getting messages that indicate Siri doesn't understand.

Even though you have tried some of these troubleshooting steps, please see the section, "If Siri isn't available, or doesn't understand or respond to questions" in this article:

Use Siri on your iPhone, iPad, or iPod touch - Apple Support

If Siri isn't available, or doesn't understand or respond to questions

After each step, see if you still need help:

Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.

On your iOS device, make sure that Siri is turned on under Settings > General > Siri.

Restart your iPhone, iPad, or iPod touch.

On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.

Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it.

If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.

Contact Apple Support.

Take care.

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