Visual Voice Mail doesn't work over wifi on Iphone 6 9.2.1

I'm having issues with receiving visual voicemail over wifi. Nothing comes in if I have my wifi activated. However, when I turn wifi off and receive a new voicemail, any other voicesmails come in along with the new one. Any advice on how to fix this?

iPhone 6, iOS 9.2.1

Posted on Feb 23, 2016 10:09 AM

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4 replies

Feb 24, 2016 11:53 AM in response to okellymk

Hi okellymk,

Welcome to Apple Support Communities.


If I understand correctly, there's an issue receiving visual voicemails on your iPhone when it is connected to a Wi-Fi network. If you haven't already, try taking a look at the article linked below and running through the general troubleshooting tips that it provides.

Get help with visual voicemail on your iPhone - Apple Support


Take care.

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Visual Voice Mail doesn't work over wifi on Iphone 6 9.2.1

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