HanlinSG

Q: Files not downloading from iCloud on 2nd mac

Hi everyone,

My mum and I don't live in the same area and that's why i gave her a mac and setup iCloud on it, so that i could drag any files from my main mac that i wanted to share with her into the iCloud folder for her to download.

 

I've added some video files into the iCloud folder. She could see the folder names, video names and even thumbnails of the video file, but she cannot open the video files.

 

There are 'loading bars' after the name of the video files on her Mac.

 

On my mac, all video files seemed to finished uploading.

 

She's left her mac up and running for 2 days straight and the files are still not able to open.

 

Please kindly help.

 

thanks

Posted on Feb 23, 2016 8:48 PM

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