iPad will not connect to internet at home but works fine elsewhere

My iPad works fine everywhere else to access the internet, but at home will not work since changing to ATT verse. Wifi is connected and appears to be on. I can get onto Facebook and apps, but will not load any content from the internet.

I have called them twice and they changed a setting on their end, but only works for an hour or so, then reverts back.

I have reset to factory settings, but no luck. The only thing I can find that alerts me is the wifi address under general is different than the address present when I click on the wifi itself under information. I cannot find a way to change the address under general to match the address listed for the wifi.

Please help!