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Helpful answers
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Feb 25, 2016 9:47 AM in response to slow jogby brenden dv,Hi slow jog,
Welcome to the Apple Support Communities! I'm sorry to hear that you are having this issue with your iPad and your home router/internet service provider. I'm a bit unclear on exactly what you are seeing with regard to the WiFi address, or what settings ATT may have changed when you called them, but you may find the troubleshooting steps outlined in the following article helpful:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
You may also want to double-check (either yourself or with ATT) if your router is currently configured as outlined in this article:
Recommended settings for Wi-Fi routers and access points - Apple Support
Regards
