6S ipone,Siri won't make an appointment or provide driving directions

Siri works fine, but if you ask it to set up an appointment, she set it up, but when you say yes to confirm, she says she can't do that. If I ask her to "take me home", she says Sorry, there's something wrong. Can you please try that again? If I do a restart, it will work once, but then goes back to not working. I have done hard restarts, turned Siri on and off, turned Hey Siri on and off and did a phone restore. I have version 9.2.1. 6S and 124 GB, with 64GB open.


Thanks for the help.

iPhone 6s, iOS 9.2.1, 124GB with 64GB unused

Posted on Feb 24, 2016 5:30 AM

Reply
3 replies

Feb 25, 2016 10:42 AM in response to Slide2

Hi Slide2,




It must be frustrating that Siri only seems to work after a restart and then doesn't seem to understand or says there's something wrong. Thanks for the troubleshooting you have done so far.




There are still a couple things to test and try, specifically, steps 5, 6 and 7.




Use Siri on your iPhone, iPad, or iPod touch - Apple Support


If Siri isn't available, or doesn't understand or respond to questions

After each step, see if you still need help:

  1. Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
  2. On your iOS device, make sure that Siri is turned on under Settings > General > Siri.
  3. Restart your iPhone, iPad, or iPod touch.
  4. On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
  5. Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it.
  6. If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
  7. Contact Apple Support.


Best regards.

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6S ipone,Siri won't make an appointment or provide driving directions

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