Q: iPad won't connect to facetime

HI,

my ipad pad keeps asking me to sign in to connect to FaceTime, but every time I do it says that it can't sign in & to check my internet settings. I know these are ok & that my Apple ID & password are correct.

any ideas?

thanks

Posted on Feb 24, 2016 12:14 PM

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Q: iPad won't connect to facetime

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by norm123,

norm123 Feb 25, 2016 2:49 PM in response to Reets36
Community Specialists

Feb 25, 2016 2:49 PM in response to Reets36

Hey Reets36,

I understand that you are having issues with activating FaceTime on your iPad. Let's go over some additional troubleshooting to get it sorted out.

It seems that you can get online with your iPad, but one thing to check is to see if the Date & Time is set to the right time zone. I would also make sure that you are up to date on your version of iOS for your iPad. Take a look at the article below for more details.

If you get an error when trying to activate iMessage or FaceTime
https://support.apple.com/en-us/HT201422

Take it easy
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by norm123,

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