New battery, disappointing runtime.

I've had the battery replaced in my MacBook Air (13-inch, Mid 2011) 1.8 GHz Intel Core i7 with 4 GB 1333 MHz DDR3, and I'm only getting 4-41/2 hours out of it, which is not much more than the battery it replaced. I'm not doing very battery intensive stuff. Email, internet (flash switched off), and I've turned down the screen brightness.


I'm sure I used to get much longer when the machine was new, is it possible that the incorrect capacity battery has been used and is there any way I can check?


I'm running El Capitan 10.11.3 (15D21) BTW.

TIA.

Susan

MacBook Air (13-inch Mid 2011), OS X El Capitan (10.11.3)

Posted on Feb 24, 2016 1:28 PM

Reply
16 replies

Feb 25, 2016 7:01 AM in response to stedman1

Here are the results (and thanks for helping).

EtreCheck version: 2.9.6 (256)

Report generated 2016-02-25 14:58:26

Download EtreCheck from http://etrecheck.com

Runtime 2:01

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem

Description:

New battery running down quickly


Hardware Information:ⓘ

MacBook Air (13-inch, Mid 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir4,2

1 1.8 GHz Intel Core i7 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 8


Video Information:ⓘ

Intel HD Graphics 3000

Color LCD 1440 x 900


System Software:ⓘ

OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour


Disk Information:ⓘ

APPLE SSD SM256C disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (34.65 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 250.14 GB Online


USB Information:ⓘ

Apple Inc. FaceTime Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Card Reader


Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus


Gatekeeper:ⓘ

Mac App Store and identified developers


System Launch Agents:ⓘ

[loaded] 163 Apple tasks

[running] 73 Apple tasks


System Launch Daemons:ⓘ

[loaded] 199 Apple tasks

[running] 89 Apple tasks


Launch Agents:ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-11-07) [Support] [Details]

[running] com.canon.MFManager.plist (2012-05-22) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2015-01-26) [Support]


Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2015-11-07) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-11-07) [Support]

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-02-02) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2015-01-26) [Support]

[loaded] com.sonos.smbbump.plist (2014-11-30) [Support]


User Launch Agents:ⓘ

[running] com.amazon.music.plist (2014-08-10) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-02-24) [Support]


User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

Alfred 2 Application (/Applications/Alfred 2.app)

Moom Application (/Applications/Moom.app)

MailTagsHelper Application (~/Library/Application Support/Indev/MailTagsHelper.app)

CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Default Folder X Application (/Applications/Default Folder X.app)

Flash Block Application (/Applications/Flash Block.app)

EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)


Other Apps:ⓘ

[loaded] J8RPQ294UB.com.skitch.SkitchHelper (2016-02-02)

[running] ca.indev.MailTagsHelper.88672 (2016-02-24)

[running] com.apple.xpc.launchd.oneshot.0x10000002.EtreCheck (2016-02-20)

[running] com.evernote.EvernoteHelper.9312 (2016-02-18)

[running] com.fiplab.flashblock.64032 (2016-02-18)

[running] com.getdropbox.dropbox.63712 (2016-02-21)

[running] com.macpaw.CleanMyMac3.Menu.88992 (2016-01-28)

[running] com.manytricks.Moom.72032 (2016-02-15)

[running] com.runningwithcrayons.Alfred-2.49312 (2016-01-31)

[running] com.stclairsoft.DefaultFolderX5.63392 (2016-02-15)


Internet Plug-ins:ⓘ

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-15) [Support]

QuickTime Plugin: 7.7.3 (2016-01-19)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-15) [Support]

Default Browser: 601 - SDK 10.11 (2016-02-02)

AmazonMP3DownloaderPlugin1016264: Unknown

SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-21) [Support]

Silverlight: 5.1.30514.0 - SDK 10.6 (2016-02-02) [Support]

AmazonMP3DownloaderPlugin101749: Unknown

JavaAppletPlugin: Java 8 Update 73 build 02 (2016-02-15) Check version


Safari Extensions:ⓘ

1Password (2014-08-04)

AdBlock (2016-02-16)

Evernote Web Clipper (2016-02-10)


3rd Party Preference Panes:ⓘ

Flash Player (2016-01-29) [Support]

Java (2016-02-15) [Support]

WDQuickView (2016-02-02) [Support]


Time Machine:ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.77 GB Disk used: 215.12 GB

Destinations:

TimeMachineBackup [Network]

Total size: 3.85 TB

Total number of backups: 1

Oldest backup: 24/02/2016, 10:35 PM

Last backup: 24/02/2016, 10:35 PM

Size of backup disk: Excellent

Backup size 3.85 TB > (Disk size 249.77 GB X 3)


Top Processes by CPU:ⓘ

5% WindowServer

1% fontd

1% kernel_task

0% Dropbox

0% askpermissiond


Top Processes by Memory:ⓘ

474 MB kernel_task

360 MB com.apple.WebKit.WebContent(2)

274 MB mdworker(20)

205 MB ocspd

152 MB Dropbox


Virtual Memory Information:ⓘ

79 MB Free RAM

3.92 GB Used RAM (947 MB Cached)

0 B Swap Used


Diagnostics Information:ⓘ

Feb 25, 2016, 02:47:47 PM Self test - passed

Feb 24, 2016, 08:29:50 PM ~/Library/Logs/DiagnosticReports/fontd_2016-02-24-202950_[redacted].crash

/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Support/fontd

Feb 24, 2016, 02:46:51 PM ~/Library/Logs/DiagnosticReports/Spotlight_2016-02-24-144651_[redacted].crash

com.apple.Spotlight - /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight

Feb 27, 2016 2:52 PM in response to Silverdagger

I'm saying it's pure crap. it will bork up your machine in more ways that one. Many here consider it malware. It's completely unnecessary and it does not work as advertised. It's sole purpose in life is to get you to pay for it and keep paying for it by scaring you into thinking something is wrong. Will it reduce battery life? Yes. By how much? Depends on how badly it's borked your system. Just get rid of it. Until you do, any further troubleshooting is pointless.

Feb 28, 2016 2:46 AM in response to KiltedTim

OK, removed it yesterday and zero impact on battery life so I guess it's not that 😮.


However, I've just stopped Time Machine trying to do backups on battery power and that does seem to have made a positive impact in increasing battery life by over 2hrs within 10 mins of making the changes, and it's still going up 😎. 69% and over 4hrs so far, so I think that might be it.


Thanks for the help again.

Susan


PS If this has solved it I'm going to try reinstalling CleanMyMac - rebel that I am, and will let you know if it does reduce the runtime

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New battery, disappointing runtime.

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