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So I bought some diamonds on a game for $4.99 and it double charged and when it tried to pull the money out, I didn't have enough on the card. Now it's not letting me update any apps or download. Anyway to fix this? Plus I lost the card lol

iPhone 5c, iOS 9.2.1

Posted on Feb 24, 2016 2:31 PM

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1 reply

Feb 24, 2016 2:51 PM in response to briahcimone

I would try contacting iTunes Support and letting them know you got double charged and with any other questions you may have about that purchase.

You can go through this link to get to iTunes support contact.

https://www.apple.com/support/itunes/contact/

You can remove the card from your account and add a different one to fix this 🙂

Below are the instructions on adding a new card!

Change or remove your Apple ID payment information - Apple Support


Basically, the only way to fix this is to contact itunes support for the double charge to have one taken off, and to update your payment method in your itunes store.

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