kudall
Level 1 (0 points)

Q: I upgraded to Yosemite. Then I had to uninstall and downgrade to 10.8 as an app I use isn't supported by higher IOS. Now my itune files won't open. The message is "the file cannot be read because it was created by a new version of itunes.

I upgraded to Yosemite. 24 hours later, I had to downgrade to 10.8.3 as an app I use is not supported by Yosemite. Now, however, my itune files won't open. The file message "this file cannot be read because it was created with a newer version of itunes. Do you want to download itunes?". I can't download a newer version because I need to run 10.8. It also seems to me that these mp3 files were created with an older version of itunes, not a newer one. I am confused. Any thoughts? thanks.

MacBook Pro (13-inch Mid 2012)

Posted on Feb 24, 2016 5:04 PM

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kudall

Q: I upgraded to Yosemite. Then I had to uninstall and downgrade to 10.8 as an app I use isn't supported by higher IOS. Now my itune ... more

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Feb 24, 2016 5:39 PM in response to kudall
    Level 8 (39,158 points)
    Mac OS X
    Feb 24, 2016 5:39 PM in response to kudall

    MP3 files are MP3 files; the iTunes version does not matter.  However, your iTunes library (the database that tracks all of your media) is very much related to the version of iTunes.  When you upgraded to a later version of iTunes (along with the OS X upgrade), it updated your iTunes library to work with that version.  By going back to an earlier version of iTunes, that older version cannot access the updated iTunes library.

     

    When iTunes updates its library file because the iTunes application is upgraded, it may back up a copy of the old iTunes library file in the Previous iTunes Libraries folder.  You can try using this procedure to restore your old iTunes library file (from immediately before the upgrade).

     

    If you don't see your content after you update iTunes - Apple Support

  • by kudall,

    kudall kudall Feb 24, 2016 5:56 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 24, 2016 5:56 PM in response to Kenichi Watanabe

    Thanks for the response. Fixing this might be above my paygrade. I do have an older backup file. However, I can't download the newest version of itunes because it needs 10.8.5 and I downgraded to 10.8.3 (which the app I need uses.).

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Feb 24, 2016 6:06 PM in response to kudall
    Level 8 (39,158 points)
    Mac OS X
    Feb 24, 2016 6:06 PM in response to kudall

    Are you sure this app's developer does not have an updated version that works with later versions of OS X?  It's odd that support suddenly stops at OS X version 10.8.3.  It should at least work with 10.8.5 (the last update of Mountain Lion).

  • by kudall,

    kudall kudall Feb 24, 2016 6:28 PM in response to kudall
    Level 1 (0 points)
    Feb 24, 2016 6:28 PM in response to kudall

    It's a lame company and an old little niche product. Actually, quite infamous for poor customer support, 

    but I will double check. My take- away - be careful about blindly upgrading.

    I am going to go visit the good folks at the store.

    Thanks again.