golden2

Q: I cannot eject an iPhoto dvd from my super drive-can't see the disk until opened Adobe Photo Elements and Organizer and then apps get hung up "not responding" and can't do anything-I've repaired disk dozens of times w msg operation successful.  Help

I cannot eject an iPhoto dvd from my super drive-can't see the disk until opened Adobe Photo Elements and Organizer and then apps get hung up "not responding" and can't do anything-I've repaired disk dozens of times w msg operation successful.  Help, Please.  Thank you!

MacBook Pro with Retina display, OS X El Capitan (10.11.3), 2.7 Ghz Intel Core i7 + 16 GB 1600;

Posted on Feb 24, 2016 6:35 PM

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Q: I cannot eject an iPhoto dvd from my super drive-can't see the disk until opened Adobe Photo Elements and Organizer and then apps ... more

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  • by Nubz N.,Helpful

    Nubz N. Nubz N. Feb 26, 2016 10:48 AM in response to golden2
    Community Hosts
    Feb 26, 2016 10:48 AM in response to golden2

    Hello golden2,

     

     

     

    I understand you have a photo DVD in your SuperDrive but it doesn't mount on the desktop and won't eject.

     

     

     

    Please try the steps in this article for help ejecting the disc.

     

    Get help with the slot-loading SuperDrive on your Mac computer - Apple Support

     

    Doesn't eject discs or discs eject slowly

    1. If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times. Check the disc to see if it has a label or other material stuck to the disc that increases the thickness. Remove the label if possible.
    2. If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs.
    3. If the disc will not eject, try dragging the disc icon to the trash.
    4. If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer. The Superdrive should attempt to eject the disc.
    5. If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.
    6. If the disc still does not eject, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional assistance.

     

    Take care.