mickel47
Level 1 (0 points)

Q: open the itunes u app

after resting my iPhone 4s and logged with new id i can't able to connect the itune store on device, time date zone are ok. ios is uodated on both device and pc.on PC itune store is working while on device it shows "open the iTunes u app" on clicking the open the iTunes u app it shows "cannot connect to iTunes store

 

iPhone 4S, iOS 9.2.1, null

Posted on Feb 24, 2016 9:19 PM

by King_Penguin,Apple recommended
King_Penguin King_Penguin
Level 10 (132,157 points)
iTunes
A:

What country are you in ? What you will see in the iTunes Store apps depends upon what country that you are in (and therefore the country that is on your iTunes account) - not all countries have media (music, films etc) available from iTunes, in those countries where it isn't available you will only see the iTunes U screen.

 

What have you tried to see if you can get the iTunes U app to connect ? Closed it via the phone's taskbar ? Disconnected/reconnected to your network ? Soft-reset/reboot of the phone ?

Posted on Feb 24, 2016 11:43 PM

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mickel47

Q: open the itunes u app

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  • Helpful answers

  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Feb 24, 2016 11:43 PM in response to mickel47
    Level 10 (132,157 points)
    iTunes
    Feb 24, 2016 11:43 PM in response to mickel47

    What country are you in ? What you will see in the iTunes Store apps depends upon what country that you are in (and therefore the country that is on your iTunes account) - not all countries have media (music, films etc) available from iTunes, in those countries where it isn't available you will only see the iTunes U screen.

     

    What have you tried to see if you can get the iTunes U app to connect ? Closed it via the phone's taskbar ? Disconnected/reconnected to your network ? Soft-reset/reboot of the phone ?

  • by mickel47,

    mickel47 mickel47 Feb 25, 2016 1:22 AM in response to King_Penguin
    Level 1 (0 points)
    Feb 25, 2016 1:22 AM in response to King_Penguin

    i am from Pakistan,i restart and soft-reset the phone, its again show cannot connect to iTunes store, many of my friends using iphone in Pakistan and there all working iTunes store .

  • by King_Penguin,

    King_Penguin King_Penguin Feb 25, 2016 1:27 AM in response to mickel47
    Level 10 (132,157 points)
    iTunes
    Feb 25, 2016 1:27 AM in response to mickel47

    What you are seeing in the iTunes Store app, the iTunes U screen, is correct, media (music etc) is not currently available from iTunes in Pakistan - your friends must have lied about where they are when creating their accounts (part of the store's terms is that you have to be in a country to use its store), Apple should permanently disable their accounts.

     

    Does the App Store app connect ok ? And you've logging out and back into your account ?

  • by mickel47,

    mickel47 mickel47 Feb 27, 2016 12:26 AM in response to King_Penguin
    Level 1 (0 points)
    Feb 27, 2016 12:26 AM in response to King_Penguin

    APp store is ok.working fine with sign in sign out

    tell me now how can download music and video without itunes?

  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Feb 28, 2016 5:22 AM in response to mickel47
    Level 10 (132,157 points)
    iTunes
    Feb 28, 2016 5:22 AM in response to mickel47

    You can't from the iTunes store, you will have to find a different store that allows you to buy and download music in Pakistan.

     

    For music you can also copy your own CDs via your computer's iTunes and sync them to your phone