Hi Everyone,
My Phone is not connecting to my new laptop i dont know why and im wondering if any of you guys can help me. when i plug it into my laptop it doesn't want to connect. it works fine when i plug it into the USB Wall charger.
IPhone 4 with ios 7.1.2
Windows 10 Surface Pro 4
Itunes 12.3.2 (current at the time of me writing this)
iPhone 4, iOS 7.1.2
Hi BenIgnatiadis,
I understand that your iPhone does not show up on your Surface Pro. Let's see if we can get that working again.
There are some simple steps that you can try to get this working. Take a look at them below.
When iTunes on your computer doesn't recognize your connected device, use these steps. Try again after each step:
- Make sure that you have the latest version of iTunes that your system supports.
- Check that you have the latest software on your Mac or Windows PC.
- Make sure that your device is turned on.
- If you see a Trust this Computer alert, unlock your device and tap Trust. If the alert continues to appear, you might need to reset your lockdown folder.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.
- Restart your computer and iPhone, iPad, or iPod.
- To see if your device needs service, try another computer. If you have the same issue again, contact Apple Support.
Now if this does not work and want to work on this a little bit more before contacting Apple, you can. You will want to make sure that the Apple Mobile Device USB Driver shows up in Device Manager. Take a look at the article below for more details.
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
https://support.apple.com/en-us/HT204095
Have a good day
IPhone 4 Vibrating constantly not connecting
