Apple Watch - steps are not accurrate unless i have my cell phone - why is that?

So I am trying to use the my apple watch to count my steps (like Fitbit) and I'm finding that my steps are not even being counted if I don't have my iphone in hand too. For instance it's 10:39am and it's saying that I only have 396 steps - I've been up since 530am - really only 396 steps.........is there an app that truly counts my steps from wearing my apple watch?????

Posted on Feb 25, 2016 7:41 AM

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1 reply

Feb 25, 2016 8:01 AM in response to sexyblue88

Hi


To help improve the accuracy of estimations for steps, calories and other results:


Check that your iPhone and watch are updated with the latest software:


Check that you have set up the Activity app on your watch:

  • When viewing the time on your watch face, tap on the Activity rings icon / complication, or;
  • Go the Home screen (via a single press of the Digital Crown) and tap on the Activity app icon (coloured rings).
  • To get started, you will need to enter some personal information.


Check that you have enabled Wrist Detection:

  • On your iPhone, in the Watch app, go to: My Watch > General > Wrist Detection.


If you have also enabled Passcode, ensure that you unlock your watch after placing it on your wrist.


Check that your personal information is accurate:

  • On your iPhone, in the Watch app, go to: My Watch > Health > check and, if necessary, edit your birthdate, gender, height and weight.


Check that you have enabled Fitness Tracking:

  • On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.
  • On your iPhone, in the Watch app: My Watch > Privacy > Motion & Fitness - check that Heart Rate and Fitness Tracking are both enabled.


Calibrate your watch, which will improve the accuracy of health and activity-related estimations:


More information:

Use the Activity app on your Apple Watch - Apple Support

Use the Workout app on your Apple Watch - Apple Support

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Apple Watch - steps are not accurrate unless i have my cell phone - why is that?

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