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Feb 25, 2016 10:28 AM in response to coolstgby Kenichi Watanabe,Are you using the original USB docking cable (with a cradle at the iPod end) that came with the 2nd gen shuffle?
If you have other USB devices connected at the same time, disconnect them and try connecting the shuffle by itself to a direct USB port on the computer. You can leave standard USB keyboard/mouse connected, if used.
When you connect it, watch the shuffle's light. Does it come on? Is it blinking, or showing a solid color?