Why did my iPad passcode change automatically?

Hello.


Recently I changed my iPhone 6 passcode from 4 to 6 digits, and today my iPad passcode also changed, but I didn't make the change on the iPad, and now to enable touch ID I am required to input a 6 digit passcode which I did not create... I have already tried the one I put on my iPhone but it does not work.


Does anyone know how can I unlock my iPad? Or why did my iPad changed the passcode.


Thanks.

iPad Mini, iOS 9.2.1

Posted on Feb 25, 2016 8:40 AM

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4 replies

Feb 25, 2016 10:47 AM in response to sergioandresct

My iPhone 6+, with TouchID, switched over and made 6 digits the default when iOS made such alternative available. As soon as the iOS update concluded and as it was reactivating itself, it demanded I establish a 6 digit code. Just checked and I could degrade security and opt for a 4 digit code, but default is 6.


On my iPad 4, that predates de TouchID era, the same iOS update ended without touching the passcode at all. However, when I decided to change the code as a normal security procedure, I discovered that there was a new Options link with the possibility to go to 6. But 4 remains as the default.


As for your misbehaving iPad, it is imperative you back it up immediately while you have full access via the TouchID. You are going to have to Restore it in order to clear out the unknown passcode. A backup using the iTunes program on a computer (Mac preferred) is best since it stores all data when password-protected. See here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Feb 25, 2016 10:47 AM in response to sergioandresct

Are you sure you are the only person who has access to the device and knows the passcode?


As you have already experienced, changing from 4 to 6 requires knowing the old one only. Does not require the AppleID. And as far as I can determine (just checked on an iPad4, which I recently upped by choice to 6; my iPhone 6+ went to default 6 with the iOS 9.2 update) the passcode is "local only" and will not propagate thru any iCloud setting, Keychain included.


However, if your iPhone is centrally managed.... (i.e., is it yours or does it belong to a company?)

Feb 25, 2016 9:26 AM in response to Courcoul

It is not centrally managed and only I (and my girlfriend who has not used the iPad recently) know the passcode, and to my knowledge, only I have access... I mean, I work in an office where other people can grab it or something but only I know the code. I had been using Touch ID instead the passcode (so no one could have guessed it from fingerprints), but today it started asking a 6 digit passcode, which I did not set up. But, truth is, someone may have changed it without my knowledge... but to me it seems as if it changed automatically. 😟

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Why did my iPad passcode change automatically?

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