HT204075: If you can’t send or receive email on your Mac

Learn about If you can’t send or receive email on your Mac

loriannemayo

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Q: Mail not seeing new mail with smtp settings. I am having to quit and restart Mail for it to see new mail.

Mail not seeing new mail with smtp settings. I am having to quit and restart Mail for it to see new mail. Also, mail will arrive in my inbox and disappear before I can open it. I am connecting to a godaddy email account through mail. godaddy claims it has something to do with El Capitan. Has anyone had this same problem and fixed it?

MacBook Pro (Retina, Mid 2012), OS X El Capitan (10.11.3)

Posted on Feb 25, 2016 10:45 AM

I have this question too

Q: Mail not seeing new mail with smtp settings. I am having to quit and restart Mail for it to see new mail.

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by Eric Root,

Eric Root Feb 25, 2016 5:28 PM in response to loriannemayo
Level 9 (69,582 points)

iTunes

Feb 25, 2016 5:28 PM in response to loriannemayo

Mail (El Capitan): Mail troubleshooting

Mail (El Capitan): If you can’t receive messages

Mail not sending or receiving messages after updating OS X

Try rebuilding the mailbox.

Rebuild mailbox

If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.

Reindex messages For El Capitan, try looking in V3.

Reindex messages (2) See post by Linc Davis
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HT204075: If you can’t send or receive email on your Mac

Q: Mail not seeing new mail with smtp settings. I am having to quit and restart Mail for it to see new mail.

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by Eric Root,

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