Rs2018
Level 1 (0 points)

Q: I can't up date my iPod touch 5th gen from iOS 6.1.2 to iOS 9.1.2

Here is what happens when I try to update it.

https://youtu.be/AkWxkKDw224

iPod touch, iOS 6.1.2

Posted on Feb 25, 2016 1:53 PM

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Rs2018

Q: I can't up date my iPod touch 5th gen from iOS 6.1.2 to iOS 9.1.2

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  • Helpful answers

  • by lllaass,

    lllaass lllaass Feb 25, 2016 1:57 PM in response to Rs2018
    Level 10 (187,614 points)
    Desktops
    Feb 25, 2016 1:57 PM in response to Rs2018

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

      least ten seconds, until the Apple logo appears

    - Power off and then back on your router and modem

    - Try when connected to another network

    - Last, connect to iTunes and update via iTunes.

    Note:

    If you updatefrom iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

    You can redownload most iTunes purchases by:        

    Downloading past purchases from the App Store, iBookstore, and iTunes Store