iPhone 6s sometimes will not ring. My phone is not on silent or in airplane mode. I don't even get a missed call notification, what is happening?

Since the first day I had my phone, it's been very selective about the calls it will ring for. At first I thought it was because the phone was new and that the glitch would work itself out. I've had my phone now since Black Friday of 2015 and the problem persists. My phone sometimes simply will not ring whether it's on loud or silent. I also don't get any notifications of missed calls and only find out when the person trying to call me lets me know by some other means. My husband tried to call me 7 times the other day, and only on the 7th time did my phone actually ring. I didn't even believe him until he sent me a screenshot of his outgoing calls which indicated that he had indeed called me that many times. This is getting really frustrating for me and for the people who try to call me. My phone is not on airplane mode or set to "do not disturb," the software is also completely updated. It simply decides when it wants to ring or not. What can I do? Is this a network issue? My husband has the same network and his phone works perfectly (although I have no knowledge of how networks work haha). Does anyone have a similar problem, or can offer some advice? Thank you.

iPhone 6s, iOS 9.2.1

Posted on Feb 25, 2016 4:19 PM

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9 replies

Feb 25, 2016 4:25 PM in response to paww_luh

paww_luh wrote:


Since the first day I had my phone, it's been very selective about the calls it will ring for. At first I thought it was because the phone was new and that the glitch would work itself out. I've had my phone now since Black Friday of 2015 and the problem persists. My phone sometimes simply will not ring whether it's on loud or silent. I also don't get any notifications of missed calls and only find out when the person trying to call me lets me know by some other means. My husband tried to call me 7 times the other day, and only on the 7th time did my phone actually ring. I didn't even believe him until he sent me a screenshot of his outgoing calls which indicated that he had indeed called me that many times. This is getting really frustrating for me and for the people who try to call me. My phone is not on airplane mode or set to "do not disturb," the software is also completely updated. It simply decides when it wants to ring or not. What can I do? Is this a network issue? My husband has the same network and his phone works perfectly (although I have no knowledge of how networks work haha). Does anyone have a similar problem, or can offer some advice? Thank you.

Start first by contacting your cell phone provider and start the troubleshooting with them, since you don't have do not disturb turned on.

Feb 25, 2016 5:01 PM in response to paww_luh

This happens to me ALL the time but only when I am at work. do you happen to have AT&T? I do. I fixed the problem by going to settings-cellular and then turning LTE completely off. Yes, my phone is on 4G now, but 99.99% of the calls come through. Only time it seems to happen now is if I have the phone in the top of my pants against my skin for some reason. I do that on days my pants don't have pockets. People might tell you to switch it to data only, but I ran many tests and that didn't work either. It was better, but not enough. My work is like a black hole and lte just doesn't seem to work there. On data only, it doesn't make the switch to lte fast enough. Does it only happen to you in one location? Try turning lte off. Please let me know if this works. And dont bother calling AT&T. They just give you the run around. Been dealing with them on something else for 4 months now with no resolution.

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iPhone 6s sometimes will not ring. My phone is not on silent or in airplane mode. I don't even get a missed call notification, what is happening?

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