lukefromtraversecity
Level 1 (0 points)

Q: Kernel Panic! Computer keeps shutting off!

My computer keeps shutting off because of a Kernel Panic, but I don't know why.  It wasn't much of an issue but now It's hardly letting me type my login password before shutting down again (I got lucky enough to actually get on and post this) 

 

I copied my error code, but I don't know what I'm looking for.  is this an issue that I can do something about?  Any help would be great

 

Also, it won't let me paste the code into here because it says it has invalid characters, but it mentions "read error" and then a bunch of numbers and then "applegraphicscontrol" quite a few times.

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Feb 25, 2016 7:53 PM

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lukefromtraversecity

Q: Kernel Panic! Computer keeps shutting off!

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  • by K Shaffer,

    K Shaffer K Shaffer Feb 25, 2016 8:12 PM in response to lukefromtraversecity
    Level 6 (14,483 points)
    Desktops
    Feb 25, 2016 8:12 PM in response to lukefromtraversecity

    • Mac OS X: How to log a kernel panic - Apple Support

     

    • Resolving Kernel Panics:

    http://www.thexlab.com/faqs/kernelpanics.html#Anchor-Troubleshooting-49575

     

    • Technical Note TN2063: Understanding and Debugging Kernel Panics:

    https://developer.apple.com/library/mac/technotes/tn2063/_index.html

     

    You may be able to correctly collect the information to post here by using first link.

    Not sure at this point what the symptoms may relate to, software or hardware.

     

    Good luck!

  • by Kappy,

    Kappy Kappy Feb 25, 2016 8:14 PM in response to lukefromtraversecity
    Level 10 (271,524 points)
    Desktops
    Feb 25, 2016 8:14 PM in response to lukefromtraversecity

    Writing an effective Apple Support Communities question


  • by Linc Davis,

    Linc Davis Linc Davis Feb 25, 2016 9:00 PM in response to lukefromtraversecity
    Level 10 (208,005 points)
    Applications
    Feb 25, 2016 9:00 PM in response to lukefromtraversecity

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Please launch the Console application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    In the Console window, select

              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports

    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar.

    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

    Please don’t post other kinds of diagnostic report.

    I know the report is long, maybe several hundred lines. Please post all of it anyway.

    When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.