Chris East
Level 1 (0 points)

Q: iCloud Drive won't open iWork document

When i create a new iWork document on my iMac and save it into my iCloud Drive I then can't open the document again on my iMac.

 

So for instance, I created a TEST document in Numbers on my iMac. I saved the document to the iCloud Drive and closed numbers. I then re-opened numbers and double clicked to open the TEST document and it won't open. YET if I do the same but save the file to my desktop I CAN re-open the document from within number.

 

iCloud Drive is as good as useless!

 

I am running on all the latest software updates for Yosemite and Numbers/Pages/Keynote.

 

Any suggestions folks?

 

Chris

iMac with Retina 5K display, OS X Yosemite (10.10.4)

Posted on Feb 26, 2016 1:12 AM

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Chris East

Q: iCloud Drive won't open iWork document

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  • by Chris East,

    Chris East Chris East Feb 26, 2016 1:17 AM in response to Chris East
    Level 1 (0 points)
    Feb 26, 2016 1:17 AM in response to Chris East

    Sorry posted twice...see iCloud drive won't allow me to open iWork documents

  • by VikingOSX,

    VikingOSX VikingOSX Feb 26, 2016 4:56 AM in response to Chris East
    Level 7 (20,564 points)
    Mac OS X
    Feb 26, 2016 4:56 AM in response to Chris East

    I am running El Capitan (10.11.3) here, and no longer have Yosemite installed. I have not experienced any scenario with either OS X version where I had issues reading, or writing to iCloud Drive. This would involve Pages v5.5.2, v5.5.3, v5.6 on Yosemite, and v5.6 and v5.6.1 on El Capitan. Similarly, I have had no issues with Numbers v3.5 through v3.6.1 when accessing iCloud Drive for either operating system. No issues when placing either application's documents outside of their intended folders on iCloud Drive.

     

    Have you reviewed your System Preferences : iCloud : iCloud Drive : Options… settings? Is Pages, Numbers, and Keynote checked?

     

    It is always useful to problem solvers here to know what exact version of applications that you are experiencing issues, and any related dialog boxes or error messages related to the problem.

     

    There is a support community for Pages, Numbers, and Keynote on Mac, iCloud, and IOS under this main Apple Support Community location:

    Screen Shot 2016-02-26 at 7.55.40 AM.jpg

  • by gunnard-iMAC,

    gunnard-iMAC gunnard-iMAC May 2, 2016 8:25 AM in response to Chris East
    Level 1 (4 points)
    May 2, 2016 8:25 AM in response to Chris East

    Hi

     

    Have the same experience. iWork docs sometimes won't open. It doesn't matter if I double-click on the file in iCloud, or I use the open-command in any iWork application.

    Restarting the compouter usually do solve the problem.

    I can at the same time have this error, usually on my iMac, and be able to open the same file in iCloud web-service, in iWork at an other Mac.

     

    I have tried different log on/log off to iCloud without finding any useful workaround