HT202161: Mac App Store: Finding your purchased apps

Learn about Mac App Store: Finding your purchased apps
Moodphaser

Q: How do I find my order number for an app purchased on App Store

One of the Apps I purchased on the App Store suddenly stopped working with an error message to re-install the App.... but when I tried to re-install from Purchases page, there was a red message saying "an error has occurred" ... When I try to install the app it says, cannot install - not enough disk space, but there is plenty of disk space, almost double what the app requires...

 

I'm trying to submit a question to Apple Support, but they require an 'order number'

 

Can anyone tell me where I would find this mysterious 'order number'?

 

Thanks,

 

Stu

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10.5)

Posted on Feb 26, 2016 5:04 AM