Q: Audio But No Screen Video
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by Winston Churchill,Feb 26, 2016 6:25 AM
Winston Churchill
Feb 26, 2016 6:25 AM
in response to Panther2011
Level 10
(103,745 points)
Apple TVIs this with specific or all content, some providers choose to block their content from AirPlay, in which case just the audio will play.
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Feb 26, 2016 6:29 AMby Panther2011,This is with all content, on all devices.
For example, if I connect my iPhone to Apple TV via Airplay to view a video clip that someone has texted me, the audio will play, but the iPhone screen will not display and the video will not display. I only see the Apple TV screen. Same results whether I try this with my iPad or my MacPro.
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by Winston Churchill,Feb 26, 2016 6:39 AM
Winston Churchill
Feb 26, 2016 6:39 AM
in response to Panther2011
Level 10
(103,745 points)
Apple TV
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.
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Feb 26, 2016 6:45 AMby Panther2011,Thanks WC. Appreciate forwarding those links.
However, I've seen these pages already. I'll go through it again, though, just to triple check that I haven't mossed something. Don't think it's a network issue, because I can connect without problem using any device.
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Feb 26, 2016 7:41 AMby Rudegar,the general cure for most seem to be to restart the ios device Restart your iPhone, iPad, or iPod touch - Apple Support
and power cycle the router (this mean disconnecting the power from the router for 30sec and then reconnecting it to ac)
another thing is that some people confuse airplay audio and air play mirror to do airplay mirror you swipe up from the button of the ios device and choose airplay from there
if you do it from inside some other app then you are usually just making what used to be called airtunes which is just audio
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by Winston Churchill,Feb 26, 2016 7:58 AM
Winston Churchill
Feb 26, 2016 7:58 AM
in response to Panther2011
Level 10
(103,745 points)
Apple TV
Are you able to see Photos from the photos App on the TV via AirPlay.
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by Winston Churchill,Feb 27, 2016 1:10 AM
Winston Churchill
Feb 27, 2016 1:10 AM
in response to Panther2011
Level 10
(103,745 points)
Apple TV
I don't suppose you are able to test your equipment elsewhere to determine whether this is a problem with the Apple TV, your phone or your network. It's usually the network where the problem is.
