Q: I want to reinstall Safari

Safri hangs on me.  It is running a lot slower.  It started today. Usually, when I reinstall it and it runs  okay.  It is the easiest fix and the first thing I try. Apple is giving me the runaround. They say download here and I get a series of pictures telling how great Safari is.  I keep going round and round.  I don't want to download it at Softec and Cnet is getting to be a hassle.

Thank you for trying to help.  I have heard what you said before and it wasn't true.     Recently I was  having trouble with Photo.  They told me to download Etre Check to check my computer. There was nothing was wrong with my computer.  Photo was making the computer work too hard. I switched back to iPhoto and it does what I want. I have been dealing with Safari for years. I know you can't uninstall it but I seem to remember  installing it or updating it over the version I had.  I never used Mac Keeper or things like that. I have used Cnet if I had t and it was worth it. The computer works fine. The other web browsers work fine. Yesterday Safari was great. Today it was hanging. I used Malewearbytes and no problem.  So I thought I could install the program over it and it would run fine. I have done that for years. I do think Apple shouldn't say download here and not allow you to download. They should say Safari comes with the operating system for Mac. Thank you.

K ShafferFeb 26, 2016 2:47 PM Re: I want to reinstall Safari
in response to FlameStar1

1. Your browser may have picked up some extensions or a bad page out there may

My guess is some code became corrupted or I picked up an extension.

2. have included adware or malware-like items to your system. Or other causes.

I used Malwarebytes and did not find any malware.

3. • If Safari doesn't load a page or webpage items are missing - Apple Support

Sometimes it wouldn't load the whole page.  The slider on the right that allows scrolling was missing a few time.  Mostly I get the colored wheel and the page freezes. Sometimes the wheel goes away and I can do what I want. Usually, I would have to use the activity monitor to stop Safari.  Good always worked well.  Bing would work  slower and sometimes would hang.   If I keep going back to the page and am patient I can usually do what I want.

Thank you

I Three, you should NEVER download ANYTHING from an aggregate download site like CNET, Softpedia, Softonic, Download (dot) com, or MacUpdate.  The installers can be, and have been, riddled with malware and adware.  I haven't in months. I ran EtreCheck and I heard the computer was fine. I ran the check again and found the computer was slow below average

EtreCheck version: 2.7.5 (235)

Report generated 2016-02-27 00:44:35

Download EtreCheck from http://etrecheck.com

Runtime 5:22

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Check files] link for help with unknown files.

Problem: Beachballing

Hardware Information: ⓘ

    iMac (21.5-inch, Mid 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac12,1

    1 2.5 GHz Intel Core i5 CPU: 4-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            Empty  

        BANK 1/DIMM0

            Empty  

        BANK 0/DIMM1

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM1

            2 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

Video Information: ⓘ

    AMD Radeon HD 6750M - VRAM: 512 MB

        iMac 1920 x 1080

System Software: ⓘ

    OS X El Capitan 10.11.3 (15D21) - Time since boot: about 7 days

Disk Information: ⓘ

    WDC WD5000AAKS-402AA0 disk0 : (500.11 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 499.25 GB (151.42 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

    HL-DT-STDVDRW  GA32N   ()

USB Information: ⓘ

    Apple Inc. FaceTime HD Camera (Built-in)

    HP Deskjet 3050A J611 series

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    EZKEY USB Keyboard

        EZKEY USB Keyboard

    Microsoft Microsoft¬Æ Comfort Mouse 4500

    Apple Computer, Inc. IR Receiver

    Apple Card Reader

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ

    Mac App Store and identified developers

Unknown Files: ⓘ

    /Library/LaunchDaemons/com.surfeasy.ShieldService.plist

    ~/Library/LaunchAgents/com.iobit.AMCUpdate.plist

    ~/Library/LaunchAgents/com.user.UninstallAD.plist

    3 unknown files found. [Check files]

Kernel Extensions: ⓘ

        /System/Library/Extensions

    [not loaded]    com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Support]

System Launch Agents: ⓘ

    [killed]    com.apple.AssetCacheLocatorService.plist

    [killed]    com.apple.CallHistoryPluginHelper.plist

    [killed]    com.apple.CallHistorySyncHelper.plist

    [killed]    com.apple.EscrowSecurityAlert.plist

    [killed]    com.apple.FolderActionsDispatcher.plist

    [killed]    com.apple.Maps.pushdaemon.plist

    [killed]    com.apple.SafariCloudHistoryPushAgent.plist

    [killed]    com.apple.SafariNotificationAgent.plist

    [killed]    com.apple.cdpd.plist

    [killed]    com.apple.cloudphotosd.plist

    [killed]    com.apple.coreservices.appleid.authentication.plist

    [killed]    com.apple.followupd.plist

    [killed]    com.apple.gamed.plist

    [killed]    com.apple.icloud.fmfd.plist

    [killed]    com.apple.photolibraryd.plist

    [killed]    com.apple.scopedbookmarkagent.xpc.plist

    [killed]    com.apple.spotlight.IndexAgent.plist

    [killed]    com.apple.telephonyutilities.callservicesd.plist

    [killed]    com.apple.warmd_agent.plist

    19 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

    [killed]    com.apple.AssetCacheLocatorService.plist

    [killed]    com.apple.audio.systemsoundserverd.plist

    [killed]    com.apple.emond.aslmanager.plist

    [killed]    com.apple.icloud.findmydeviced.plist

    [killed]    com.apple.ifdreader.plist

    [killed]    com.apple.periodic-daily.plist

    [killed]    com.apple.periodic-weekly.plist

    [killed]    com.apple.sandboxd.plist

    [killed]    com.apple.softwareupdate_download_service.plist

    [killed]    com.apple.system_installd.plist

    [killed]    com.apple.tccd.system.plist

    [killed]    com.apple.wdhelper.plist

    [killed]    com.apple.xpc.smd.plist

    13 processes killed due to insufficient RAM

Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist [Support]

    [loaded]    com.divx.dms.agent.plist [Support]

    [loaded]    com.divx.update.agent.plist [Support]

    [loaded]    com.google.keystone.agent.plist [Support]

    [loaded]    com.oracle.java.Java-Updater.plist [Support]

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist [Support]

    [running]    com.adobe.adobeupdatedaemon.plist [Support]

    [loaded]    com.adobe.agsservice.plist [Support]

    [loaded]    com.adobe.fpsaud.plist [Support]

    [loaded]    com.google.keystone.daemon.plist [Support]

    [loaded]    com.malwarebytes.MBAMHelperTool.plist [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Support]

    [loaded]    com.surfeasy.ShieldService.plist [Support]

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

    [failed]    com.adobe.ARM.[...].plist [Support]

    [loaded]    com.bittorrent.BitTorrent.plist [Support]

    [loaded]    com.bittorrent.uTorrent.plist [Support]

    [loaded]    com.iobit.AMCUpdate.plist [Support]

    [loaded]    com.user.UninstallAD.plist [Support]

User Login Items: ⓘ

    SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    Dropbox    Application  (/Applications/Dropbox.app)

    uTorrent    UNKNOWN  (missing value)

    Google Chrome    UNKNOWN  (missing value)

    SurfEasy VPN 10.30.52 AM    UNKNOWN  (missing value)

    Advanced Mac Cleaner    UNKNOWN  (missing value)

Other Apps: ⓘ

    [running]    com.adobe.acc.AdobeDesktopService.108512.D059A9A0-52F4-48C6-80F6-8337CAB4495D

    [running]    com.adobe.accmac.84192

    [running]    com.apple.xpc.launchd.oneshot.0x10000026.EtreCheck

    [running]    com.etresoft.EtreCheck.270752

    [running]    com.hp.devicemonitor

    [running]    com.hp.scanModule3.128992.CC624009-02C4-4066-8DEE-F51BF42487D4

    [running]    com.malwarebytes.antimalware.211232

    [running]    com.microsoft.Office365Service.71072

    [running]    com.microsoft.Word.66912

    [running]    com.microsoft.autoupdate.fba.113632

    [running]    org.wasters.Freecell.104672

Internet Plug-ins: ⓘ

    o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

    Google Earth Web Plug-in: Version: 7.1 [Support]

    Default Browser: Version: 601 - SDK 10.11

    OVSHelper: Version: 1.1 [Support]

    AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Support]

    FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]

    AdobePDFViewerNPAPI: Version: 15.010.20059 - SDK 10.8 [Support]

    DivX Web Player: Version: 3.5.0.5 - SDK 10.10 [Support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]

    googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

    PepperFlashPlayer: Version: 20.0.0.306 - SDK 10.6 [Support]

    AdobePDFViewer: Version: 15.010.20059 - SDK 10.8 [Support]

    SharePointBrowserPlugin: Version: 14.5.3 - SDK 10.6 [Support]

    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

    JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version

User internet Plug-ins: ⓘ

    Google Earth Web Plug-in: Version: 7.1 [Support]

    Picasa: Version: 1.0 - SDK 10.6 [Support]

    Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Support]

Safari Extensions: ⓘ

    Grammarly Spell Checker & Grammar Checker

    ClickToFlash

    iTube Studio

    ClickToPlugin

    Translate

    AdBlock

    WebWatch

3rd Party Preference Panes: ⓘ

    Flash Player  [Support]

    Java  [Support]

Time Machine: ⓘ

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 499.25 GB Disk used: 347.83 GB

    Destinations:

        Mirror Image Drive [Local]

        Total size: 999.83 GB

        Total number of backups: 131

        Oldest backup: 12/31/11, 11:10 AM

        Last backup: 12/27/15, 9:10 PM

        Size of backup disk: Too small

            Backup size 999.83 GB < (Disk used 347.83 GB X 3)

Top Processes by CPU: ⓘ

         7%    WindowServer

         5%    com.apple.WebKit.WebContent(3)

         4%    kernel_task

         2%    coreaudiod

         2%    Freecell

Top Processes by Memory: ⓘ

    778 MB    kernel_task

    557 MB    com.apple.WebKit.WebContent(3)

    90 MB    mdworker(8)

    74 MB    Safari

    61 MB    node

Virtual Memory Information: ⓘ

    43 MB    Free RAM

    3.95 GB    Used RAM (669 MB Cached)

    745 MB    Swap Used

Diagnostics Information: ⓘ

    Feb 26, 2016, 06:14:23 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-02-26-061423_ [redacted].crash

        /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

    Feb 25, 2016, 07:35:08 AM    /Library/Logs/DiagnosticReports/launchservicesd_2016-02-25-073508_[redacted].cr ash

        /System/Library/CoreServices/launchservicesd

    Feb 24, 2016, 04:09:22 PM    ~/Library/Logs/DiagnosticReports/GoogleTalkPlugin_2016-02-24-160922_[redacted]. crash

        /Library/Application Support/Google/GoogleTalkPlugin.app/Contents/MacOS/GoogleTalkPlugin

    Feb 24, 2016, 02:18:47 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-02-24-141847_ [redacted].crash

I never ran them.  I can't get rid of either one.   If you know how I can please let me know. Both of then loaded by themselves when I hit ok to close down a screen. When I put either one into spotlight it denies they exist.  Utorrent is in start up but it is inactivated. Should I reinstall utorrent and maccleaner and uninstall it?  I am afraid to do it.   Do you know how I can get rid of the unknown files?

Remember this is only with Safari and started today.

I am grateful for your help.

1. 1. I helped a friend get through Photo/iPhoto situations with the El Capital upgrade.  It's very complicated, it seems to me.  And I know how one thing leads to another, but I'm wondering if the Photo/iPhoto tweaking (that's putting it mildly) isn't entirely different that your slowdown with Safari.

1. 2. There is no overlap.  The Photo problem was over about three to four weeks ago.  I had been using iPhoto.  I tried to use Photo and saw no advantage. The problem was Photo would grind to a halt.  iPhoto was fast.

1. 3. Has Safari ever quit on your?

It may have stopped once or twice.  It did when I was closing windows but it happened suddenly.

4, Do you ever get error messages on it?

I never got any error messages

1. 5. Could you tell us more about your Safari issues?

I rarely use any other browser but other two have advantages.  This started today.  Everything else it okay. Safari beachballs.