Cant safe boot because I dont know my framework's password

My Macbook is entering to restarting loop and the only option I have is to enter to safe boot. When I entering safe boot I get to a gray screen with a big lock and it asks for password. I don't know my password and I am willing to find a way to retrieve it.

MacBook Pro, iOS 9.2.1, null

Posted on Feb 26, 2016 2:33 PM

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6 replies

Feb 26, 2016 2:57 PM in response to guyfromindianapolis

as stated : "If you can't remember the password you set using the Firmware Password Utility or Find My Mac, schedule a service appointment with an Apple Retail Store or Apple Authorized Service Provider. Bring your proof of purchase (original receipt or invoice) with you. If you plan to visit an Apple Retail Store, make a reservation (available only in some countries)."

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Cant safe boot because I dont know my framework's password

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