Syncing issues after restore

Have a 160gb iPod Classic. Had it about half full with music and recently, when I would be listening to music, usually on shuffle, it would sometimes abruptly skip to the next song before the song is over. Sometimes, it would go to the next song, but the song never starts and then all of a sudden it skips to the next song. This might sometimes happen for 2-3 songs before it would finally start playing again. Really have no idea what was causing that, but I decided that restoring it might be the answer. Then I would re-sync all my music and see what happens.... so I did that. Noooowwww, I can't get the **** thing to sync. It constantly seems to be ejecting before it gets even close and then I get the error message about how the disk was not ejected properly... Not sure what is going on. Maybe I have bad sync cables, I don't know. I do have some new ones on the way, so we'll see if that doesn't cure it, but right now, I'm really frustrated because it won't sync and i have no music. Anybody else having this issue??


Using a MBP, latest version of El Capitan and iTunes....

Thanks

MacBook Pro, OS X El Capitan (10.11.3), 8gb ram

Posted on Feb 26, 2016 7:28 PM

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Posted on Feb 26, 2016 8:38 PM

Unfortunately, your earlier symptoms (songs skipping) and your new ones may point to the iPod having a faulty hard drive. Doing a Restore was the correct action, because the cause for the skipping songs may have been data corruption. After the Restore, the problem with not being able to complete a sync may be due to a problem with the hard drive (iTunes is not able to properly write data to it), which was also the cause for the data corruption (the iPod was not able to access its stored data).


You can try doing an Erase using Disk Utility, to completely reformat the iPod's hard drive. Select the iPod in iTunes and set it to Enable disk use (on the iPod's Summary settings screen), if it is not already. Quit iTunes. Run Disk Utility. In the Disk Utility sidebar, select the iPod DEVICE, NOT the volume indented below the device. Click Erase. For Scheme, select Apple Partition Map (NOT the default GUID Partition Map). For Format, select OS X Extended (Journaled). For Name, it does not matter. Click Erase.


After the Erase completes, quit Disk Utility and run iTunes. The iPod does not have its on board software, so you need to do another Restore using iTunes. After the Restore completes, set it up and try syncing. If you still have the same problem, the most likely cause is a faulty hard drive.

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Feb 26, 2016 8:38 PM in response to Manfred34

Unfortunately, your earlier symptoms (songs skipping) and your new ones may point to the iPod having a faulty hard drive. Doing a Restore was the correct action, because the cause for the skipping songs may have been data corruption. After the Restore, the problem with not being able to complete a sync may be due to a problem with the hard drive (iTunes is not able to properly write data to it), which was also the cause for the data corruption (the iPod was not able to access its stored data).


You can try doing an Erase using Disk Utility, to completely reformat the iPod's hard drive. Select the iPod in iTunes and set it to Enable disk use (on the iPod's Summary settings screen), if it is not already. Quit iTunes. Run Disk Utility. In the Disk Utility sidebar, select the iPod DEVICE, NOT the volume indented below the device. Click Erase. For Scheme, select Apple Partition Map (NOT the default GUID Partition Map). For Format, select OS X Extended (Journaled). For Name, it does not matter. Click Erase.


After the Erase completes, quit Disk Utility and run iTunes. The iPod does not have its on board software, so you need to do another Restore using iTunes. After the Restore completes, set it up and try syncing. If you still have the same problem, the most likely cause is a faulty hard drive.

Mar 4, 2016 6:13 PM in response to Manfred34

If your iPod's hard drive is faulty, and you want to repair it, those hard drive components are no longer being produced. Instead, you can consider using commonly available (and recently quite affordable) flash-based storage in the form of compact flash card and SD card, on an adapter. This web site has interesting and relevant information (including some demo videos).


https://www.iflash.xyz


I have not used these particular adapters with 5th gen and later "classic" iPods, but I have performed similar mods on my even older 3rd gen iPod, 4th gen iPod, and iPod mini (with different adapters). They work fine with flash storage replacing the mini hard drive, and actually work better now, with increased storage capacity. The iPod mini is especially impressive, going from only 4GB to 64GB.


The hardest part, for 5th gen and later iPods, is opening the case. Use the proper tools to avoid ugly damage. OWC's listing for a replacement battery has a HOW TO video showing a good technique


http://eshop.macsales.com/item/NewerTech/BIPOD4505C/


This web site has illustrated repair guides


https://www.ifixit.com/Device/iPod_Original

Mar 4, 2016 2:56 PM in response to Manfred34

Doing an Erase using Disk Utility completely erases the iPod's hard drive, like it's a USB external drive or flash drive. The iPod does have some code in its firmware (on the logic board) for the most basic functions (like what it does immediately after you Reset it). But the software for how the iPod operates (as an iPod) is stored on the iPod's hard drive.


If you do an Erase using Disk Utility, you need to run iTunes and do a regular Restore on it, to reinstall its onboard software on its hardware, Otherwise, the iPod is just a storage device (like a USB external drive or flash drive).


After you do the Restore, if you expect it to sync your songs automatically, you need to set it up to Sync Music (the default setting is to use manual loading). Select the iPod in iTunes (click its device button on horizontal bar) to show its settings screen in iTunes window. Along the left side (in the sidebar), under Settings, click Music. To the right, the iPod's Music settings screen is shown, where you can turn ON and set up automatic syncing.

Mar 4, 2016 7:35 PM in response to Manfred34

The thing that replaces the stock mini hard drive is the combination of the adapter and the flash card. You can use either a compact flash card or SD card (or even an m-SATA card) - different adapter for each. The adapter is just an adapter; it converts the iPod's internal hard drive connection to allow the flash card to be used for storing its data. That iFlash web site has some demo videos and additional details


https://www.iflash.xyz/iflash-dual-uploaded-some-videos/

https://www.iflash.xyz/ipod-and-sdhc-sdxc-cards/


SD card seems to offer (typically) lowest cost for the same capacity, compared to compact flash card (and m-SATA card); I recently bought this one at 128GB, for use with my Mac mini (not an iPod) for less than $50


http://www.amazon.com/PNY-Elite-Performance-Speed-P-SDX128U395-GE/dp/B00WWBCQEI


My iPod mini now uses the 64GB SD card (on a different adapter) that I previously used with my Mac mini. It seems like they (SD cards) are also more power-efficient (from my experience with my older iPods), which is important for use in a battery-powered iPod. You don't need to buy the one with the fastest specs. In this case faster is not necessarily better, because the faster one may require more power. And the iPod's stock hard drive is quite slow.

Mar 4, 2016 5:45 PM in response to Manfred34

Make sure you do it as I described in the first reply, with the iPod device selected in the Disk Utility sidebar (not the indented volume). It possible the iPod classic holds more code in its firmware, enough to show its screen menus. My personal experience is with older hard drive iPods.


If you did that using Disk Utility, your iPod's hard drive is erased. Do a Restore in iTunes after that, and try to sync it and use it normally.

Feb 27, 2016 2:37 PM in response to Manfred34

Here's a test you can do, to trouble-shoot the problem with the delay when opening iTunes, to narrow down and isolate possible causes.


Create a new OS X user account in System Preferences Users & Groups pane. The "Test User" account can be a Standard (or Administrator). Log out and log in to the new user account. Do not use Fast User Switching.


Set up the new user account like your primary account, linking it to your Apple ID. Run iTunes, and sign in using your Apple ID. This is a new iTunes library at this point. If you have songs purchased from the iTunes Store, you can use the Purchased screen to add some of your past purchases to your iTunes library


Download your past purchases - Apple Support


When you quit and relaunch, do you experience any delays? If you do not, the cause of the problem is something in your usual account, such as your iTunes library database or third-party background processes that run when you log in. If the same delay does occur in the new user account, then the cause is at the system level (or maybe something related to your Apple ID in this case); that would be the OS X system, or the overall iTunes application.


One thing to check for with iTunes (at the system level) is "plug-ins." Look here (using Finder)


[startup disk]/Library/iTunes/iTunes Plug-ins/


for any iTunes "extensions" from third-party developers (not Apple). I have only one item there; it is called Quartz Composer Visualizer.bundle. Doing a Get Info on it shows it's from Apple. If you have anything there that is not from Apple, and it's something you don't need, remove it. See if the delay goes away.


Another thing you can try (at the system level) is to reinstall iTunes. Go to the iTunes download page


https://www.apple.com/itunes/


NOTE: If you are intentionally using an older version of iTunes, this gives you the latest version.


Download the installer and run it. You should always have a backup of your iTunes library data (along with the rest of your user data), but reinstalling the iTunes application does not affect your iTunes library data. (Start using the built-in Time Machine feature, if you are not already, for automated backups of your entire system.)


If the new user account test points to problem at the user account level (not system level), one place to check is your Login Items. This is at System Preferences Users & Groups pane Login Items tab. These are processes that start up automatically when you log in to your account. One of the items is probably iTunes Helper, and that's fine. If you see any other item(s), and you don't know what it is or what it does (or it's for something old that you don't use anymore), you may want to remove it (them) from the list (select it and click minus sign). Don't remove something that you are currently using. If you made a change, log out and log in (or restart) and see if there's any difference with iTunes.

Mar 4, 2016 7:34 AM in response to Kenichi Watanabe

Ok, sooooo, thanks for the detailed instructions on how to possibly solve the iTunes library checking stuff, but I will have to try that sometime when I have a bit more free time.

Anyways, I had mentioned that when I used Disk Utility to erase my iPod, that it does NOT erase all the software on the iPod. Not sure if you misspoke or what, but all it does is remove all the media. Don't know if that is the reason it is still not syncing right, but now I can't even get the thing setup to start syncing.... Let me know if there is still something that I am not doing....


Thanks....

Mar 4, 2016 5:35 PM in response to Kenichi Watanabe

I understand what you are telling me, but it is not doing what you say it SHOULD be doing.... When I erase the iPod using Disk Utility, it ONLY deletes the media, not the software. When it is done, it is as if just came out of the box, with the screen displaying the language options, the first step when setting up the iPod as if it were new. That is my whole point, it is NOT deleting it and turing it into a plain old hard drive, the software is still there.... I am familiar enough with all of this to know the difference.... Not trying to be rude or anything, but it is not doing what you are saying it should be doing....

Mar 4, 2016 5:57 PM in response to Kenichi Watanabe

Yeah, I did erase the main listing for the drive, not the indented listing below it, so I am thinking that your hypothesis is correct: there is more firmware that keeps the software from getting completely erased. It is a newer model iPod sooooo..... I am trying it again, but as usual, (and not to go off on a tangent again) having to wait while iTunes checks its @?!%*#^ library again.... But I have a feeling that this thing is going to be hopeless. The iPod that is... I should have left well enough alone, but I am not one to let things go on like that, have to fix them if they are not working right....

Mar 4, 2016 6:33 PM in response to Kenichi Watanabe

Ok, so at first I thought you were talking about an SSD, which I thought was a great idea, but not sure if an iPod is too small for that or what. Then I followed the link and saw what you were talking about. Easier to use a flash drive i imagine. I do have a 1st or 2nd gen. video iPod that i pried open using a kit from ifixit.com to replace the battery, but I jacked up the drive somehow. So, somewhat familiar with the process, just haven't done it with a newer iPod obviously... Soooo, essentially, those flash drives replace the current hard drive in the iPod? And you just have to put in an SD card in there? Is that how it works?

Mar 5, 2016 8:40 AM in response to Kenichi Watanabe

SUCCESS!!


Well, sort of... I finally got to the point where I set up the iPod and was able to actually click on the "Restore" button in iTunes and it made it through the process and restarted. Thought I was home-free, but it is still pulling the same stunt every time I try to sync it, and that is, it constantly gets prematurely ejected. *Teehee* Not sure why, but I am guessing there is some drive fault as you mentioned earlier.... *****. I have been trying to sync my whole library, which is how I did it originally, but maybe that is too much for it to handle and I will try to add music manually.... At least this way, it doesn't have to constantly start all over again. Just very frustrating... haven't had this thing that long and it is already almost useless. My first my iPod lasted much longer at least- close to 10 years.

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Syncing issues after restore

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