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Helpful answers
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Feb 28, 2016 7:32 AM in response to thilekby jason269,Hi, thilek.
Thank you for visiting Apple Support Communities.
I understand the keyboard will not launch when attempting to enter information into a captive network. I would start with forcing all open applications to close and restart your iPhone. Once this is done try accessing this network again.
If the issue persists, please go through the troubleshooting steps in the article below.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Cheers
