Q: IPhone keyboard don't appear when authenticating to WiFi

Some public WiFi are opend to join to the network and after you get in you need to authenticate some information. In 2 diferent networks I had the same problem. The authenticating page pop up right after I join the network but when I tap in the filling field the keyboard do not pop up.... IPhone 6 ios 9.2.1

iPhone 6, iOS 9.2.1

Posted on Feb 26, 2016 9:01 PM

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Q: IPhone keyboard don't appear when authenticating to WiFi

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by jason269,

jason269 Feb 28, 2016 7:32 AM in response to thilek
Community Specialists

Feb 28, 2016 7:32 AM in response to thilek

Hi, thilek.

Thank you for visiting Apple Support Communities.

I understand the keyboard will not launch when attempting to enter information into a captive network. I would start with forcing all open applications to close and restart your iPhone. Once this is done try accessing this network again.

Force an app to close in iOS

If the issue persists, please go through the troubleshooting steps in the article below.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Cheers
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Q: IPhone keyboard don't appear when authenticating to WiFi

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by jason269,

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