Thank you for your reply. I have tried to reset, according to instructions from ITunes help, but it did not seem to make any difference. However, by clicking the warning message (There's a poblem...) I have managed to draw up a box to run a scan The box is labeled Explorer.exe and message at end of attempt to scan it says "Disk check could not be performed because windows cant access the disk."
My version of itunes is 12.3.2, I am told that is the latest.
However, I do now note that although I can read the ipod,( in this case I have been using the older, 2nd generation shuffle in itunes), my tunes are all listed, (and play when I disconnect from pc) apart from a quick flash in pc list of items (eg, docs, music, os. etc)which comes up with various drive names, depending on which port I connect to, eg, Fdrive, or gdrive, it then disappears. Therefore, I suspect there is something between windows and the ipod that is not working.
When I checked out the help re drives, and I attach print screens I took, there does seem a small difference in devices manager, I have intel 8 series, as opposed to the help page indicating intel 9. There is no yellow exclamation mark though indicating a possible problem.
I feel I am going around in circles, and not liking it. The ipods are both working, so perhaps I should just accept that, and be done with it.
However, if you have any further suggestions after reading above, and have the time and inclination to put them forward, it niggles me that something is obviously not right. The problem is I battle with the technical side of computers, I just like the good parts when everything goes smoothly.!!!!!😁
I do appreciate your help and thank you for your efforts
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No sorry, I tried to put screen print in, but it, this area for images would not accept it Probably too big. Thanks again.