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Q: can't sync iphone with newest itunes version to clear my photos
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Feb 28, 2016 9:39 AMby jason269,Hi, Kylievz.
Thank you for visiting Apple Support Communities.
I understand your iPhone is not recognized by iTunes on your computer. Here are the troubleshooting steps that I would recommend going through for that issue.
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
Once your device is recognized go through the steps outlined below to remove these photos.
Delete synced photos
- In iTunes, locate and click on your device.
- Click Photos.
- Choose "Selected albums" and deselect the albums or collections you want to delete.
To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos." - Click Apply.
Learn how to delete photos and video synced from iTunes when you can't access the originals.
Sync photos from your computer to your iOS device using iTunes
Cheers
