the apple id disabled

My Apple ID Disabled and i cant open my iphone 5s

how i can open the phone.

and i have forget the security question.

please help me.

iPhone 5s, iOS 8.2

Posted on Feb 28, 2016 2:23 AM

Reply
1 reply

Feb 29, 2016 11:20 AM in response to mohdluaye

Hi mohdluaye,

If your Apple ID has been disabled, and you don't remember your security questions, you will need to contact the Apple ID Security team to resolve this issue.


If your Apple ID is locked


If you forgot the answers to your Apple ID security questions


If you can't reset your security questions

If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.

If you answer your security questions incorrectly too many times in a row, you temporarily can't access your account. You can try to reset your questions after the waiting period ends.

Last Modified: Feb 19, 2016


Take care,

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

the apple id disabled

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