Photos I take on my i phone won't load onto my IMac

Equipment.

I Mac

OS X El Capitane Version 10.11.3 iMac

( 21.5 inch late 2013) Processor 2.7 GHz Intel Cor i5. Memory 8 GB 1600MHz DDR3



I Phone 5. iOS version 9.2.1


Problem:

Photos from my i Phone are loading to Photos on my iPad but not to my iMac.

Everything in settings on iPhone, iCloud, iPad and iMac is turned on. I have 183 GB available in iCloud. in iCloud on iPhone storage says 0 bytes available though when I open it, the total storage reads total storage 200 GB, of which 183 GB is available. in "Manage" iCloud Photos it says 15 GB using. I have 6399 photos and 35 videos. Why won't the photos I take with my iPhone and iPad transfer into Photos in my iMac when they transfer freely to my iPad and vice versa. My girlfriend has an iMac and iPad and her photos transfer almost immediately. All of her iPad and iMac iCloud and Photos settings are the same as mine. We both pay for extra iCloud storage. We have read some of the forums on similar problems and tried switching all the streaming off and on again but this did not help. My iMac Photos is Version 1.3 (350.23.0) . at the bottom of the screen it says 15,099 photos, 21 videos Uploading 17,194 items ( 14.77 GB of 45.34 GB). This is how it is every day and no new photos ever appear in my Photos on my iMac. It used to work ok last year - was very slow, but now nothing seems to be happening this year. I upgraded from Yosemite to El Capitane.

Can someone please help.

iMac, OS X El Capitan (10.11.3)

Posted on Feb 28, 2016 2:37 PM

Reply
10 replies

Feb 28, 2016 2:46 PM in response to brucefrombyron bay

TThis will go against everything apple believes in but download google photo on your phone and it will automatically upload all photos to there free unlimited photo storage you then have the option to delete all photos from your phone and free up space. When you log into google on your mac your photos will be ready for you. The only downside to this app it will NOT recognize LIVE PHOTOS from the iphone 6s. Also you will need a Google email to use

Feb 29, 2016 11:39 AM in response to brucefrombyron bay

If you are using iCloud Photo Service on al devices as you state you are then MyPhotoStream is not involved in any way - it is only used for devices not using ICPL


And MyPhotoStream photos are no visible on iCloud.com - only ICPL photos are on iCloud.com


Your issue is that the upload is not complete adn until it is nothing will download


at the bottom of the screen it says 15,099 photos, 21 videos Uploading 17,194 items ( 14.77 GB of 45.34 GB)

How long has it said exactly this with no changes?


LN

Feb 28, 2016 4:56 PM in response to brucefrombyron bay

Correct


Your issue is that the upload is not complete and until it is nothing will download



Make sure the computer is not going to sleep and that it have internet available


and if you are going to use ICPL do not use iTunes sync or you will have duplicates - you can turn ICPL off on the Mac and use iTunes sync to download the photos but then when you turn ICPl back on it will still upload everything to verify that it is all there so in the end it will slow things down -


LN

Feb 29, 2016 11:48 AM in response to LarryHN

Thanks for your advice.You have given me some understanding of the process. I can see all of my photos in www.icloud.com so they are getting that far.I left Photos and my computer turned on all night. This morning it says uploading 16,842 items so there has been a small positive change. Do you have any other advice re how I can speed up this process? Is this an issue with El Capitane? I was very happy using iPhoto and then I upgraded to El Capitane and suddenly I was using Photos instead.

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Photos I take on my i phone won't load onto my IMac

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