Q: Airport extreme cutting internet TV...Maybe?
Hello,
I recently had Centurylink Prism (broadband) installed in my home. However, The TV/internet signal would drop once, twice or three times during a TV show. Instead of calling the tech people at Centurylink, I started problem solving. I noticed the internet for the rest of the house didn't drop when the TV/internet did. Thus, checked all the wires,,,nice and tight. Reset the two modems for centruyLink...numerous times...plus the Airport extreme (even reset to default). The Prism TV is hooked up via Ethernet through the airport extreme...OK, lets try direct connection and bypassing Airport extreme? Bingo...TV hasn't dropped all day. What do I need to change in my Airport extreme settings in order to make the airport extreme work with my Prism box?
I know my Kids are always opening up ports on the modems for xbox, and making sure they have an open NAT. Something similar? Can't find anything like that on my extreme!
Thanks for the help!!
Tom
MacBook Pro, iOS 8.1.2
Posted on Feb 29, 2016 8:03 AM