My Ipod shuffle 4th generation is not recognized by Windows 10 or Itunes. I have 2 cords and 2 ipod shuffles so it isnt a hardware issue. No lights appear when plugged in. I have tried using a usb hub in order to solve the problem but that did not work. No drivers appear in the device manager as well.
iPod shuffle, Windows 10
First, make sure the USB docking cable is fully inserted into the shuffle's headphones jack, as shown in this document.
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
Are you saying you have two shuffles, and they are BOTH have this problem? Or this problem is only with one of them? If it's with only one, are both shuffles 4th gen?
Are the two USB docking cables you are currently using the original cable that came with the 4th gen shuffle?
Yes they are fully inserted into the headphones jack.
Yes I have two shuffles, both are not being recognized by my computer. Both are 4th gen.
Both of the cables are the original that came with the shuffle.
Did these shuffles work before with your current computer (and its current software installation), and they both stopped working for some reason? Or are you trying to use these shuffle with this computer for the first time?
If the computer is the same, was there a major change, such as upgrading to Windows 10, that coincided with the shuffles not working?
One of the ipod shuffles I just got used but functioning perfectly fine. The other one I have had for awhile. They both randomly stopped being read by my computer or wont even be charged through the wall outlet. This has all been on the same computer and it may have been an update on Windows 10 in the past few weeks that could have done it, but they have worked on Windows 10 for awhile beforehand.
It's odd that both shuffles had this problem at the same time, if there was no major change to your computer's software. It's also odd they both do not charge using a USB power adapter, which has nothing to do with iTunes or Windows 10 or the computer. Did that USB power adapter work with your shuffles before?
If you have not already, try both of the USB docking cable you have with the USB power adapter, trying both of the shuffle. You don't get a solid light on the shuffle with any combination?
I used the USB charger input in my car to try the charging but I doubt that would effect anything. All of this is with the two USB cords I have which all the combinations do not seem to work.
I suppose it should be noted that I used a USB dock as well to attempt to fix it but that did not work as well.
Do you have a more typical USB power adapter, like the one that comes with an iPhone/iPad (or other device). The first thing to do is confirm at least one of your USB docking cables works for charging at least one of your shuffles. Then, use that one on your computer's port and attempt to get a data connection (where the shuffle's light comes on and blinks amber). If the shuffle does not even charge from a power-only connection, you can't really move forward.
Alternately, if you have an Apple Store nearby, make an reservation with the store's Genius Bar (tech support staff). Take both of your shuffles and both of your USB docking cables. Figure out what is working and not working. If your computer running iTunes is a laptop, you may want to take it along too. You can make a reservation using the store's web page
I only have one for my Galaxy S6 but it did not work as expected. I ordered another cord in the event that my original cable just broke and the other one ordered was simply broke when it got here. Ill test again in a day or two.
I have the same problem! it doesn't appear in my computer..in itunes it's says that the ipod it's corrupted but on another pc works perfectly...I've changed the usb cable and it's the same thing...I'm also using windows 10.
I also have the same problem...went and purchased a new shuffle today, came home and same problem. The computer doesn't recognize my new shuffle or my older one. The older one works just fine on my tablet.
In my case there WAS a software update, I just can't recall what it was.....
Oh and I should also add I've uninstalled and reinstalled iTunes on multiple occasions and also spent several hours with tech support one day...no one can solve this problem.
My Ipod shuffle 4th generation is not recognized by Windows 10
