Q: My Ipod shuffle 4th generation is not recognized by Windows 10
My Ipod shuffle 4th generation is not recognized by Windows 10 or Itunes. I have 2 cords and 2 ipod shuffles so it isnt a hardware issue. No lights appear when plugged in. I have tried using a usb hub in order to solve the problem but that did not work. No drivers appear in the device manager as well.
iPod shuffle, Windows 10
Posted on Feb 29, 2016 1:56 PM
Do you have a more typical USB power adapter, like the one that comes with an iPhone/iPad (or other device). The first thing to do is confirm at least one of your USB docking cables works for charging at least one of your shuffles. Then, use that one on your computer's port and attempt to get a data connection (where the shuffle's light comes on and blinks amber). If the shuffle does not even charge from a power-only connection, you can't really move forward.
Alternately, if you have an Apple Store nearby, make an reservation with the store's Genius Bar (tech support staff). Take both of your shuffles and both of your USB docking cables. Figure out what is working and not working. If your computer running iTunes is a laptop, you may want to take it along too. You can make a reservation using the store's web page
Posted on Feb 29, 2016 11:06 PM