HT201253: Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

Learn about Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
dianefromkailua
Level 1 (0 points)

Q: Syncing w/iPad & computer stalls at step 4

I am trying to sync my iPad w/my computer & it seems to stall at step 4 in the syncing process, how can I get it to move beyond step 4?

iPad, iOS 6

Posted on Mar 1, 2016 12:59 AM

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dianefromkailua

Q: Syncing w/iPad & computer stalls at step 4

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  • by Demo,

    Demo Demo Mar 1, 2016 3:16 AM in response to dianefromkailua
    Level 10 (94,891 points)
    iPad
    Mar 1, 2016 3:16 AM in response to dianefromkailua

    I believe that step 4 is determining apps to sync or syncing apps, so if you are stalling at that point, are you sure that you are signed into your Apple ID? Do you have apps that were purchased with more than one Apple ID? Do you have any problematic apps on the iPad?