squashsilver

Q: Apple 4 TV

i have a surround sound with a Denon AVR-1910 and a Panasonic TV- so ran HDMI (3 slot) from Apple TV to the TV and optical cable from TV to receiver in on TV and also tried DVR slot - not sure which display should the Denon be on - so far i haven't been able to get Apple TV sound to work on the surround sound- i need help

thanks in advance

Posted on Mar 1, 2016 6:51 AM

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Q: Apple 4 TV

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  • by Vinceassociate,

    Vinceassociate Vinceassociate Mar 1, 2016 7:29 AM in response to squashsilver
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    Mar 1, 2016 7:29 AM in response to squashsilver

    What model # TV?

  • by squashsilver,

    squashsilver squashsilver Mar 1, 2016 5:36 PM in response to Vinceassociate
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    Mar 1, 2016 5:36 PM in response to Vinceassociate

    Panasonic TC-P46G10 - thanks

  • by Vinceassociate,

    Vinceassociate Vinceassociate Mar 1, 2016 8:45 PM in response to squashsilver
    Level 4 (1,738 points)
    Mar 1, 2016 8:45 PM in response to squashsilver

    As I understand you have the HDMI connected from the ATV to one of the two HDMI inputs on the TV and an optical cable from the TV to the input marked TV on the receiver.

    FIrst your TV does pass Dolby 5.1 through the optical output.

    On the receiver rotating source select to TV with the default audio setting of digital should output the ATV audio.

    I would go into settings on the ATV4 and under audio set the surround settings to Dolby Digital and not Auto since the TV is not a Dolby Digital speaker system.

    That should do it and force a Dolby Digital signal through the TV.

  • by squashsilver,

    squashsilver squashsilver Mar 2, 2016 6:30 AM in response to Vinceassociate
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    Mar 2, 2016 6:30 AM in response to Vinceassociate

    so there are 3 HDMI's on the Panasonic TV - the ATV is connected to the 3rd - i have Comcast cable - display on the Denon is sat/cable ...so the display should be set to TV when ATV is selected?  thanks in advance

  • by Vinceassociate,

    Vinceassociate Vinceassociate Mar 2, 2016 7:00 AM in response to squashsilver
    Level 4 (1,738 points)
    Mar 2, 2016 7:00 AM in response to squashsilver

    I did not notice the 3rd HDMI on the side of the TV.  Sorry for the confusion.

    With the optical out from the TV plugged into the TV input on the receiver, the receiver knob for source select on the left front needs to be set to TV.

    If you have other inputs such as your cable box connected to HDMi 1 or 2 on the TV, again the receiver must be set to TV to get the audio coming through the optical out no matter which TV source you pick.

  • by squashsilver,

    squashsilver squashsilver Mar 3, 2016 8:20 PM in response to Vinceassociate
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    Mar 3, 2016 8:20 PM in response to Vinceassociate

    yup - so finally got to working on this -  ATV in in the 3rd HDMI, optical goes out from the TV to the TV optical IN site and the source shows TV - and still no sound - in ATV settings  - set to Dolby as you said - not sure what could go wrong - the optical seems a bit loose in the connection though there is a red light visible

    thanks in advance

  • by Vinceassociate,

    Vinceassociate Vinceassociate Mar 4, 2016 3:39 AM in response to squashsilver
    Level 4 (1,738 points)
    Mar 4, 2016 3:39 AM in response to squashsilver

    Ok, now confirm your TV plays the audio fine through its speakers yes?

    Also I assume your receiver plays fine from other inputs yes?

    If so, then we eliminate the ATV and cables and focus on the TV optical splitter or the receiver settings or input.

    Please post a picture of the receiver display when attempting to use so I can see the status of any setting indicators

  • by squashsilver,

    squashsilver squashsilver Mar 5, 2016 7:41 AM in response to Vinceassociate
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    Mar 5, 2016 7:41 AM in response to Vinceassociate

    HI again - so the TV plays 5 channel stereo thru all speakers  - here's a picture from the display - thanksIMG_1349.JPG

  • by Vinceassociate,

    Vinceassociate Vinceassociate Mar 5, 2016 10:23 AM in response to squashsilver
    Level 4 (1,738 points)
    Mar 5, 2016 10:23 AM in response to squashsilver

    From your picture you have your satellite box hooked directly to your receiver and an HDMI cable hooked from the monitor output back to the TV.

    I would suggest the following:

    Eliminate the optical cable and instead hook the ATV directly to the receiver with HDMI to one of the 4 HDMI inputs and then set the input knob to that named input.

  • by squashsilver,

    squashsilver squashsilver Mar 5, 2016 11:18 AM in response to Vinceassociate
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    Mar 5, 2016 11:18 AM in response to Vinceassociate

    Miracle - it works now - that's incredible the simplest solution to this - i hooked it up to the HDP HDMI spot on the Denon and lo and behold it works - thank you very much IMG_1350.JPG

  • by Vinceassociate,Solvedanswer

    Vinceassociate Vinceassociate Mar 5, 2016 12:04 PM in response to squashsilver
    Level 4 (1,738 points)
    Mar 5, 2016 12:04 PM in response to squashsilver

    Yea!

    The whole time I assumed you had all your inputs hooked to the TV and were just trying to get audio from the TV over to the receiver via the optical output.

    A picture is worth a thousand posts...

  • by squashsilver,

    squashsilver squashsilver Mar 7, 2016 5:40 PM in response to Vinceassociate
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    Mar 7, 2016 5:40 PM in response to Vinceassociate

    hi again- so ATV is working with HDP on the display - but the 5 channel surround sound doesn't actually work - also previously the apple airplay to the apple TV doesn't work now - so do you know how that can be set up - thanks

  • by Vinceassociate,

    Vinceassociate Vinceassociate Mar 8, 2016 7:07 AM in response to squashsilver
    Level 4 (1,738 points)
    Mar 8, 2016 7:07 AM in response to squashsilver

    First, need to discuss surround sound.  When your receiver is displaying 5 channel stereo it is playing the same sound from all 5 speakers.  This is a mode of the receiver intended for plain stereo signals.  When your receiver displays Dolby D it will play the specially encoded audio from the ATV which actually plays different sounds from the different speakers to give a 3d effect.  This second mode is what is known as surround sound commonly.

    If you want to force your receiver to play 5 channel stereo instead it can be done.  Please post a picture of the back of your receiver so I can see all your connections to give specific directions.

     

    On the Airplay issue, please post the following information to begin the discussion:

    What specifically are your trying to do with Airplay?

    What specific  device are you trying to Airplay from?

    What is the internet connection that your ATV and the Airplay device are connected to?

  • by squashsilver,

    squashsilver squashsilver Mar 9, 2016 4:45 PM in response to Vinceassociate
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    Mar 9, 2016 4:45 PM in response to Vinceassociate

    sorry for the delay - here's the schematic from the manual -which indicates that the 5 speakers plus sub-woofer (front x 2, center, and rear surround x 2) are placed..HDMI connections are on the left-HDP is the ATV connection..

    i'm trying to airplay Amazon video shows and NBA TV on the airplay..i'm using my iPhone 5S and have a wireless system with 3 apple router with excellent connection..previously it worked quite well, also all devices have been upgraded to the latest software

    thanks in advanceIMG_1351.JPG

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