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Q: back up new device from old device
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Mar 1, 2016 9:06 AMby FoxFifth,You may want to reply with some details about what the difficulty is.
Other details that would be useful: do you have a recent iTunes or iCloud backup of the old phone; if not is the old phone still operable enough to make a backup?
The following may also help: Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
