unknown error 4000 during ios update

iTunes says to connect my iPhone 6 to update its software.


User uploaded file


It asks for the four digit code. I do that and it downloads and extracts software.


Then I get a message that says

User uploaded file


On the iPhone 6 settings it says my version is 9.2.1 (13D15).


Can someone tel me what's going on?


Jim

Posted on Mar 1, 2016 8:43 AM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unknown error 4000 during ios update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.