HT203060: Locate and view your connected device in iTunes
Learn about Locate and view your connected device in iTunes
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Helpful answers
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Mar 1, 2016 1:54 PM in response to Goliva88by AJ397,The steps are outlined in this support article: https://support.apple.com/en-us/HT204306
-AJ
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Mar 1, 2016 1:55 PM in response to Goliva88by Allan Eckert,Try connect it to your computer and then doing a restore from iTunes on your computer.