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ive been trying to download itunes on my laptop it has windows 8.1 and everytime i download it says error 2 after the download what do i do?

I have an hp pabilion latop tat has windows 8.1 and everytime I install or uninstall and start over with downloading iTunes again it always says error. but still goes through with the download and after it says download complete ready to start running iTunes it says error uninstall iTunes and try again error2 what should I do?

Posted on Mar 1, 2016 7:42 PM

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Posted on Mar 5, 2016 8:21 AM

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




tt2

1 reply
Question marked as Best reply

Mar 5, 2016 8:21 AM in response to vanneamador_x3

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




tt2

ive been trying to download itunes on my laptop it has windows 8.1 and everytime i download it says error 2 after the download what do i do?

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