HELP MY APPLE ID IS NOT DETECTED FOR SETTING UP
I have to activate a new phone and when i tried using the icloud i wont detect my previous backup.
iPhone 6 Plus, iOS 8.3
User profile for user:
jason269
User level:
Community Specialist
Hi, yehey123.
Thank you for visiting Apple Support Communities.
I understand you are unable to restore your new iPhone from your most recent backup. The usual cause for this is that the backup was created with a newer iOS version. I would recommend taking a look at the article below on how to resolve this issue.
If restoring from an iTunes or iCloud backup requires a newer version of iOS
Also, be sure to verify that the backup you are attempting to access isn't attached to another Apple ID.
About backups in iCloud and iTunes
Cheers