HT203031: Where do I find my Case or Repair ID?
Learn about Where do I find my Case or Repair ID?
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Mar 2, 2016 3:16 PM in response to Janewong223by 0ffline,We cannot check this for you, we are users on here just like yourself. This is a user to user technical support forum where others like ourselves can help each other solve issues. You will need to contact Apple for this. You should also never post your personal information on a public discussion forum such as your serial number, the hosts will remove the serial for you that you posted. Just to see if I may be able to help answer your question in some ways, what are you meaning exactly by "second active date"? Like when the phone will be activated with your carrier?