Photos Export of Edited Photos Issue

Question

Photos Export of Edited Photos Issue

I have finally moved from iPhotos to Photos and I do a lot of editing of my photos and then export them to be stored on Smugmug account

My issues is when exporting the edited photos is that it does not always export the complete edited image and I end up with stuff like this

You can see that it only exports half the edit image and omits the rest. This is random but in every export there is always some images that are only partially exported so need to check this each time and this very frustrating and I need to understand if there is something I am doing wrong or if I need to change my process

or should I just dump photos and move back to iPhotos

Thanks in advance for any help

MacBook Air (11-inch Late 2010), OS X El Capitan (10.11.3)

Posted on Mar 2, 2016 5:44 AM

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Answer 1

léonie

Level 10

200,699 points

Mar 2, 2016 6:01 AM in response to phillip deanfromden haag

We have seen several reports of this problem, but I have not seen a conclusive solution. It may be a bug.

Is it random?

If you export the photos a second time, will the same photos be problematic or different photos?

If it is random and the same photo exports sometimes correctly and sometimes not, it may be a timing error - the notification in the Notification center "Export complete" might be given too early, while the export is still happening.

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Answer 2

Mar 2, 2016 6:28 AM in response to léonie

Hi Leonie,

The above photo was exported yesterday in a batch of 124 images i did the same export just now and here is the result and even less is exported this time so different results with each export so its seems random and in every batch always some images not complete exported corectly

I always wait until I get the message export complete and if a timing issue then eventually the whole image will be exported that has never been the case

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Answer 3

léonie

Level 10

200,699 points

Mar 2, 2016 6:48 AM in response to phillip deanfromden haag

Where is your Photos Library stored? Is it in your Pictures folder or on an external drive? Are you using iCloud Photo Library?

Are you using File Vault on your Home folder? Are the photos RAW photos or JPEGs? Such an error could be a jPEG corruption caused by an transmission error or bad disk blocks.

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Answer 4

Mar 2, 2016 7:10 AM in response to léonie

Leonie

Where is your Photos Library stored?

Remote Seagate Expansion Hard disk so an external drive as the size of the library is 164GB

Is it in your Pictures folder or on an external drive?

external drive

I have another library on my Macbook Air much smaller same issue here with exporting

Still have the original iPhotos librarys as well could this be effecting this in any way?

Are you using iCloud Photo Library?

Nope switched of

Are you using File Vault on your Home folder?

Had to look this up as I have no idea what file vault was so I do not think I am using this conciusly

Are the photos RAW photos or JPEGs? Such an error could be a jPEG corruption caused by an transmission error or bad disk blocks.

Using JPEGS I am not sure I understand your last comment on transmission errors or bad disk blocks and what can I do about this

Phill

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Answer 5

léonie

Level 10

200,699 points

Mar 2, 2016 7:22 AM in response to phillip deanfromden haag

Remote Seagate Expansion Hard disk so an external drive as the size of the library is 164GB

If it is a remote drive, the problem might be due to transmission errors when Photos is trying to access the library on the remote drive. Apple is documenting nowhere, if it is possible to store a Photos Library on a remote volume. I have tried several times and it always failed and created a library corruption when I tried to use the library this way.

Make a test with a new Photos Library created in your Pictures folder or somewhere else in your Home folder. Can you export without errors from locally stored library? Then move your main Photos Library to a drive, that is directly connected to your Mac and where the file system of the drive is MacOS Extended (Journaled).

If your iPhoto Library worked on a remotely mount volume you have been lucky. For Aperture Libraries and iPhoto Libraries Apple's recommendation has been: Use locally mounted Mac OS X Extended volumes for your Aperture library

See also: iPhoto: Issues with FAT32-formatted drives

The file system and the local connection of the drive are important:

. Additionally, storing the iPhoto library on a network rather than locally on your computer can also lead to poor performance or data loss.

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Answer 6

Mar 3, 2016 6:33 AM in response to léonie

Hi Leonie,

As above I did the same with another small photos library that was in the Pictures folder and still files coming through that are also incomplete same issue ? so before I go formatting the remote disc I need to get to the root of the issue any other ideas?

Phill

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Answer 7

léonie

Level 10

200,699 points

Mar 3, 2016 7:38 AM in response to phillip deanfromden haag

As above I did the same with another small photos library that was in the Pictures folder and still files coming through that are also incomplete same issue ?

Make the same test while signed in from a different user account, for example the Guest User account: Isolating an issue by using another user account

This will tell us if it is a system wide issue and you need to reinstall Photos or if the problem is limited to your user account.

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Answer 8

Aug 21, 2016 8:28 PM in response to phillip deanfromden haag

I don't know if you ever solved this problem or got more insight, but I had the same issue. It was consistently random - no two exports alike of the same files, regardless of location or folder level, never getting a complete set. I closed Safari completely, exported the same set again and it was 100% complete, 100% perfect the first time. I repeated this more times to test with the same results: if Safari is open during the export (multiple tabs open to various sites), then the export has files that are randomly incomplete. If Safari is closed, the exports are complete.

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