Attachments - icon vs. embedded as part of email

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Level 1

50 points

Attachments - icon vs. embedded as part of email

I need to send an email with 2 attachments. One attachment is attached and is shown as an icon in the body of the email (what I want). The other attachment will only attach as an embedded picture within the email I cannot get it to attach as an icon. This looks very unprofessional. The file that will only embed itself as part of the email is a photo of a document that I took with my iPhone, but I did save the photo as a pdf. Can anyone help me get this file attached in a professional manner as an icon? Thanks.

Posted on Mar 2, 2016 12:28 PM

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Answer 1

Barney-15E

Level 10

123,800 points

Mar 4, 2016 7:17 AM in response to Fallen City

I don't think I made that clear. You have no way to control the attachment settings. It will put anything that can be a single page (image, pdf, etc) as inline. Things that cannot be displayed inline will be attached as a "file." You have no control. The other information was just to explain how you could try to adjust where they end up.

If you want that control on your emails, you will have to find another email client. There are also some add-ons that may or may not work with El Capitan. I don't know which ones work or not.

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Answer 2

Barney-15E

Level 10

123,800 points

Mar 2, 2016 7:52 PM in response to Fallen City

Mail always marks them inline. It is up to the recipient email client to display. You can set Mail to attach documents at end of message in the Edit menu. You can also zip the attachments.

It seems much more professional that I don't have to open another program to look at the dreck someone sends me. Then I can decide whether I can just delete the entire email or save the attachment for use.

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Answer 3

Fallen City Author

Level 1

50 points

Mar 3, 2016 2:48 PM in response to Fallen City

Thanks for your response, Barney but unfortunately unlike your experience, mail is not sending the attachments consistently with one another. I did look at the Edit, Attachment menu but selecting "always add attachment at the end of the message" didn't change the visual aspect of the attachment. Another user recommended using plain text only but that didn't seem to make a difference. Finally I thought maybe it was an IOS issue so I went back and scanned the second document with my non-IOS scanner (same scanner I used on the 1st document) which didn't make a difference either. This only thing I can think of at this point is that the 1st pdf was 2 pages (shows as icon) and the second was 1 page (shows as an image in the email). Probably there is a simple solution to the seemingly simple problem, but I'm not able to figure it out.

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Answer 4

Fallen City Author

Level 1

50 points

Mar 4, 2016 7:17 AM in response to Barney-15E

Thanks, Barney. That did clearly answer my question. I still think it looks unprofessional when you are attaching multiple files to have a jumble of visually different attachments (quite frankly it looks like the user doesn't know what they are doing and it makes it hard for the recipient to follow). It would be better to have an option as to how you treat the file attachments, but at least now I can work with it; either adding a disclaimer so recipients know why this looks so weird or adding a second blank page to single page documents. Or, as you say, I could go back to Entourage, which is what I had used for years. Thanks again for your help.

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Answer 5

Fallen City Author

Level 1

50 points

Mar 4, 2016 7:44 AM in response to Barney-15E

Just for the record, Barney. I added a blank page of the end of the 1-page document.

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