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All replies
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Helpful answers
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Mar 2, 2016 3:24 PM in response to Barbsottyby ckuan,You'll need Internet connection using Wi-Fi or cellular data.
Read here: Use Siri on your iPhone, iPad, or iPod touch - Apple Support
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Mar 2, 2016 3:41 PM in response to ckuanby Barbsotty ,I am connected to the Internet/wifi/4G, that's not my issue. It works once then just stops unless I reset network settings, then again it works once and stops. Thank you for your reply.
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Mar 2, 2016 3:52 PM in response to Barbsottyby ckuan,Try these basic troubleshooting steps, do a test at each stage:
Restart / Force Restart
http://support.apple.com/en-us/HT201559
Restore from backup
Restore as new
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Mar 2, 2016 4:00 PM in response to ckuanby Barbsotty ,Did the restore from back up and still had problem so then set up as new phone and still same problem. Also tried the restart (home button/on/off button) ha distill same problem. Thanks ckua.
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Mar 2, 2016 4:02 PM in response to Barbsottyby ckuan,Make a genius bar appointment with Apple for an evaluation.
If you have iPhone 6s, you have warranty.
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Mar 2, 2016 4:06 PM in response to ckuanby Barbsotty ,Thanks, seems I'm one step ahead, have genius appointment for tomorrow but just thought I'd try this forum as a last ditch attempt at fixing it.
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Mar 2, 2016 4:07 PM in response to Barbsottyby bryan.vance,If you've restore the device and setup as new then you know its a hardware issue.
Take a front facing video...
Is there sound?
If not that mic may be out.
Thats the same mic responsible for siri.
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Mar 2, 2016 4:10 PM in response to Barbsottyby ckuan,Barbsotty wrote:
Thanks, seems I'm one step ahead, have genius appointment for tomorrow but just thought I'd try this forum as a last ditch attempt at fixing it.
You're welcome.