2009 macbook running slow

EtreCheck version: 2.9.8 (258)

Report generated 2016-03-03 14:40:58

Download EtreCheck from https://etrecheck.com

Runtime 5:14

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Check files] link for help with unknown files.

Problem: Computer is too slow

Hardware Information: ⓘ

MacBook (13-inch, Late 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook - model: MacBook6,1

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM - Insufficient RAM! Upgradeable - [Instructions]

BANK 0/DIMM0

1 GB DDR3 1067 MHz ok

BANK 1/DIMM0

1 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 378

Video Information: ⓘ

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software: ⓘ

OS X Yosemite 10.10.5 (14F1605) - Time since boot: less than an hour

Disk Information: ⓘ

TOSHIBA MK2555GSXF disk0 : (250.06 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (91.03 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-898 ()

USB Information: ⓘ

Apple Inc. Built-in iSight

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Gatekeeper: ⓘ

Mac App Store and identified developers

Unknown Files: ⓘ

/Library/LaunchAgents/com.targus.agent.plist

/Library/LaunchDaemons/com.apple.aelwriter.plist

2 unknown files found. [Check files]

Kernel Extensions: ⓘ

/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-02-22) [Support]

[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74 - 2016-02-22) [Support]

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74 - 2016-02-22) [Support]

[not loaded] com.targus.driver.EventDriver (2.1.0f2 - 2016-02-22) [Support]

Startup Items: ⓘ

ProTec6: Path: /Library/StartupItems/ProTec6

Startup items are obsolete in OS X Yosemite

System Launch Agents: ⓘ

[not loaded] 5 Apple tasks

[loaded] 152 Apple tasks

[running] 55 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 47 Apple tasks

[loaded] 139 Apple tasks

[running] 76 Apple tasks

Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-30) [Support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2012-05-13) [Support]

[running] com.epson.eventmanager.agent.plist (2012-05-08) [Support]

[loaded] com.epson.ews.launcher.plist (2012-04-19) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

[running] com.kodak.BonjourAgent.plist (2012-06-01) [Support]

[running] com.rim.BBAlbumArtCacher.plist (2012-12-29) [Support]

[running] com.rim.BBLaunchAgent.plist (2012-12-29) [Support]

[running] com.targus.agent.plist (2009-09-22) [Support]

[running] com.trusteer.rapport.rapportd.plist (2016-01-17) [Support]

[loaded] de.devolo.networkservice.notify.plist (2015-08-09) [Support]

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2015-10-30) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-30) [Support]

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[loaded] com.apple.aelwriter.plist (2010-08-09) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2016-03-02) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2015-01-16) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-12-06) [Support]

[running] com.rim.BBDaemon.plist (2012-12-29) [Support]

[running] com.trusteer.rooks.rooksd.plist (2016-01-17) [Support]

[running] de.devolo.networkservice.plist (2015-08-09) [Support]

User Launch Agents: ⓘ

[failed] com.adobe.ARM.[...].plist (2011-06-01) [Support]

[running] com.apple.FolderActions.enabled.plist (2016-03-03) [Support]

[loaded] com.apple.FolderActions.folders.plist (2016-03-03) [Support]

[loaded] com.kodak.KODAK AiO Annual Opt.plist (2012-09-05) [Support]

[loaded] com.kodak.KODAK AiO Firmware Updater.plist (2016-02-28) [Support]

[loaded] com.kodak.KODAK AiO Software Updater.plist (2016-03-03) [Support]

[running] com.spotify.webhelper.plist (2016-03-03) [Support]

User Login Items: ⓘ

GrowlHelperApp UNKNOWN (missing value)

GrowlHelperApp UNKNOWN (missing value)

iTunesHelper UNKNOWN (missing value)

OpenDNS Updater Application Hidden (/Applications/OpenDNS Updater.app)

Dropbox Application Hidden (/Applications/Dropbox.app)

AdobeResourceSynchronizer UNKNOWN (missing value)

Spotify Application (/Applications/Spotify.app)

Other Apps: ⓘ

[running] com.getdropbox.dropbox.40928

[running] com.google.Chrome.44052

[running] com.hp.devicemonitor

[running] com.opendns.OpenDNS_Updater.57968

[running] com.spotify.client.60808

[running] jp.co.canon.cijscannerregister.3724

[loaded] 383 Apple tasks

[running] 161 Apple tasks

Internet Plug-ins: ⓘ

Google Earth Web Plug-in: 7.1 (2013-07-12) [Support]

Default Browser: 600 - SDK 10.10 (2016-02-16)

Flip4Mac WMV Plugin: 3.3.4.4 - SDK 10.7 (2015-04-04) [Support]

npBTEmailConfig: 1.0 (2009-08-27) [Support]

OfficeLiveBrowserPlugin: 12.3.6 (2013-08-04) [Support]

AdobePDFViewerNPAPI: 15.010.20059 - SDK 10.8 (2016-02-18) [Support]

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-11) [Support]

Silverlight: 5.1.20913.0 - SDK 10.6 (2013-10-16) [Support]

QuickTime Plugin: 7.7.3 (2015-10-26)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-11) [Support]

iPhotoPhotocast: 7.0 (2010-08-25)

SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-03-02) [Support]

AdobePDFViewer: 15.010.20059 - SDK 10.8 (2016-02-18) [Support]

Scorch: Unknown - SDK 10.2 (2014-12-06) [Support]

User internet Plug-ins: ⓘ

ContentManager: Unknown (2012-03-17) [Support]

RocketEngine: Unknown (2012-03-17) [Support]

UploadManager: Unknown (2012-03-17) [Support]

3rd Party Preference Panes: ⓘ

Flash Player (2016-01-29) [Support]

Flip4Mac WMV (2015-03-04) [Support]

Growl (2010-12-06) [Support]

Targus (2009-10-16) [Support]

Trusteer Endpoint Protection (2016-03-03) [Support]

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

26% mdworker(5)

6% WindowServer

5% coreaudiod

4% kernel_task

2% Spotify

Top Processes by Memory: ⓘ

252 MB kernel_task

152 MB Google Chrome Helper(2)

88 MB Spotify Helper(2)

80 MB Google Chrome

61 MB Finder

Virtual Memory Information: ⓘ

41 MB Free RAM

1.96 GB Used RAM (422 MB Cached)

1 MB Swap Used

Diagnostics Information: ⓘ

Mar 3, 2016, 01:54:58 PM Self test - passed

Mar 3, 2016, 01:31:54 PM ~/Library/Logs/DiagnosticReports/PluginProcess_2016-03-03-133154_[redacted].cra sh

com.apple.WebKit.PluginProcess - /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/PluginProce ss.app/Contents/MacOS/PluginProcess

Mar 2, 2016, 03:30:26 PM /Library/Logs/DiagnosticReports/Google Chrome_2016-03-02-153026_[redacted].hang

/Applications/Google Chrome.app/Contents/MacOS/Google Chrome

Thanks for the advice. How do I get rid of it? Through etrecheck?

on trusteer website. no idea what I downloaded that would have needed this. the advice there is to re-download so I can find the uninstall.

Thanks again.

thank you QTK. Trusteer now uninstalled successfully.

thanks etresoft. Got Trusteer off. No idea what I would have downloaded or installed that would have needed.

Thanks again.

Thanks Csound1. Done that now. Yes, more RAM will be sorted.

Many thanks Eric. RIM and Trusteer now gone. Will def get more RAM. Notice a bit of improvement but would like more. Laptop in superb condition and love it so determined to get another few years out of it. Will check out the links you suggested.

Thanks again.