EtreCheck version: 2.9.8 (258)
Report generated 2016-03-03 14:40:58
Download EtreCheck from https://etrecheck.com
Runtime 5:14
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook (13-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM - Insufficient RAM! Upgradeable - [Instructions]
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 378
Video Information: ⓘ
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ⓘ
OS X Yosemite 10.10.5 (14F1605) - Time since boot: less than an hour
Disk Information: ⓘ
TOSHIBA MK2555GSXF disk0 : (250.06 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (91.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898 ()
USB Information: ⓘ
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchAgents/com.targus.agent.plist
/Library/LaunchDaemons/com.apple.aelwriter.plist
2 unknown files found. [Check files]
Kernel Extensions: ⓘ
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-02-22) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74 - 2016-02-22) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74 - 2016-02-22) [Support]
[not loaded] com.targus.driver.EventDriver (2.1.0f2 - 2016-02-22) [Support]
Startup Items: ⓘ
ProTec6: Path: /Library/StartupItems/ProTec6
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 5 Apple tasks
[loaded] 152 Apple tasks
[running] 55 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 47 Apple tasks
[loaded] 139 Apple tasks
[running] 76 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-30) [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2012-05-13) [Support]
[running] com.epson.eventmanager.agent.plist (2012-05-08) [Support]
[loaded] com.epson.ews.launcher.plist (2012-04-19) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[running] com.kodak.BonjourAgent.plist (2012-06-01) [Support]
[running] com.rim.BBAlbumArtCacher.plist (2012-12-29) [Support]
[running] com.rim.BBLaunchAgent.plist (2012-12-29) [Support]
[running] com.targus.agent.plist (2009-09-22) [Support]
[running] com.trusteer.rapport.rapportd.plist (2016-01-17) [Support]
[loaded] de.devolo.networkservice.notify.plist (2015-08-09) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2015-10-30) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-30) [Support]
[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]
[loaded] com.apple.aelwriter.plist (2010-08-09) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-03-02) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2015-01-16) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-12-06) [Support]
[running] com.rim.BBDaemon.plist (2012-12-29) [Support]
[running] com.trusteer.rooks.rooksd.plist (2016-01-17) [Support]
[running] de.devolo.networkservice.plist (2015-08-09) [Support]
User Launch Agents: ⓘ
[failed] com.adobe.ARM.[...].plist (2011-06-01) [Support]
[running] com.apple.FolderActions.enabled.plist (2016-03-03) [Support]
[loaded] com.apple.FolderActions.folders.plist (2016-03-03) [Support]
[loaded] com.kodak.KODAK AiO Annual Opt.plist (2012-09-05) [Support]
[loaded] com.kodak.KODAK AiO Firmware Updater.plist (2016-02-28) [Support]
[loaded] com.kodak.KODAK AiO Software Updater.plist (2016-03-03) [Support]
[running] com.spotify.webhelper.plist (2016-03-03) [Support]
User Login Items: ⓘ
GrowlHelperApp UNKNOWN (missing value)
GrowlHelperApp UNKNOWN (missing value)
iTunesHelper UNKNOWN (missing value)
OpenDNS Updater Application Hidden (/Applications/OpenDNS Updater.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
AdobeResourceSynchronizer UNKNOWN (missing value)
Spotify Application (/Applications/Spotify.app)
Other Apps: ⓘ
[running] com.getdropbox.dropbox.40928
[running] com.google.Chrome.44052
[running] com.hp.devicemonitor
[running] com.opendns.OpenDNS_Updater.57968
[running] com.spotify.client.60808
[running] jp.co.canon.cijscannerregister.3724
[loaded] 383 Apple tasks
[running] 161 Apple tasks
Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2013-07-12) [Support]
Default Browser: 600 - SDK 10.10 (2016-02-16)
Flip4Mac WMV Plugin: 3.3.4.4 - SDK 10.7 (2015-04-04) [Support]
npBTEmailConfig: 1.0 (2009-08-27) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-08-04) [Support]
AdobePDFViewerNPAPI: 15.010.20059 - SDK 10.8 (2016-02-18) [Support]
FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-11) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2013-10-16) [Support]
QuickTime Plugin: 7.7.3 (2015-10-26)
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-11) [Support]
iPhotoPhotocast: 7.0 (2010-08-25)
SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-03-02) [Support]
AdobePDFViewer: 15.010.20059 - SDK 10.8 (2016-02-18) [Support]
Scorch: Unknown - SDK 10.2 (2014-12-06) [Support]
User internet Plug-ins: ⓘ
ContentManager: Unknown (2012-03-17) [Support]
RocketEngine: Unknown (2012-03-17) [Support]
UploadManager: Unknown (2012-03-17) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-01-29) [Support]
Flip4Mac WMV (2015-03-04) [Support]
Growl (2010-12-06) [Support]
Targus (2009-10-16) [Support]
Trusteer Endpoint Protection (2016-03-03) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
26% mdworker(5)
6% WindowServer
5% coreaudiod
4% kernel_task
2% Spotify
Top Processes by Memory: ⓘ
252 MB kernel_task
152 MB Google Chrome Helper(2)
88 MB Spotify Helper(2)
80 MB Google Chrome
61 MB Finder
Virtual Memory Information: ⓘ
41 MB Free RAM
1.96 GB Used RAM (422 MB Cached)
1 MB Swap Used
Diagnostics Information: ⓘ
Mar 3, 2016, 01:54:58 PM Self test - passed
Mar 3, 2016, 01:31:54 PM ~/Library/Logs/DiagnosticReports/PluginProcess_2016-03-03-133154_[redacted].cra sh
com.apple.WebKit.PluginProcess - /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/PluginProce ss.app/Contents/MacOS/PluginProcess
Mar 2, 2016, 03:30:26 PM /Library/Logs/DiagnosticReports/Google Chrome_2016-03-02-153026_[redacted].hang
/Applications/Google Chrome.app/Contents/MacOS/Google Chrome