HT201441: Turn off Find My iPhone Activation Lock

Learn about Turn off Find My iPhone Activation Lock
karanpatel
Level 1 (0 points)

Q: My apple id and password both are correct even i can log in from another iphone  but my iphone require activation and its showing this id nd password can not be used to activate this phone what can i do???

My apple id and password both are correct even i can log in from another iphone  but my iphone require activation and its showing this id nd password can not be used to activate this phone what can i do???

iPhone 4

Posted on Mar 3, 2016 8:00 AM

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karanpatel

Q: My apple id and password both are correct even i can log in from another iphone  but my iphone require activation and its sho ... more

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Mar 3, 2016 8:02 AM in response to karanpatel
    Level 9 (59,779 points)
    iPhone
    Mar 3, 2016 8:02 AM in response to karanpatel

    Are you the original owner of the iPhone? When it asks for the ID and password, this is the iCloud ID and password, which could be different than your Apple ID and password. If the ID that shows (partially) does not look familiar, then it is possible this is someone else's ID, especially if you are not the originl owner of the device. Did you purchase this device used?