HT204308: Find the serial number of your Apple product
Learn about Find the serial number of your Apple product
Q: Serial Number on World Travel Adapter Kit
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Mar 3, 2016 11:02 AMby Kappy,Exchange Process
Please choose one of the following options below. We will need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance. Finding your device serial number is easy.
- Exchange your adapter(s) at your local Apple Store (Genius Bar reservation recommended) or an Authorized Apple Service Provider.
- Contact Apple Support.
Customers who purchased a World Travel Adapter Kit should use one of the options above to exchange their affected parts.
They want your serial number for your device per: Finding your device serial number above.
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Mar 3, 2016 9:02 PMby RichardPatterson,Yes, I had followed that link but was unable to find the serial number. It turns out the serial number is very faintly engraved in a groove on the surface of one of the adapters in the kit. In my case I think it was a 5 digit number on one of the European adapters. I learned this when I took the kit to an Apple Store where I was able to exchange the adapters for the newer models.
I appreciate you taking time to respond to this.
Thanks.
