HT201365: Find My iPhone Activation Lock
Learn about Find My iPhone Activation Lock
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All replies
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Helpful answers
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Mar 4, 2016 9:54 PM in response to Angelica Estella Marquezby sberman,You posted your question, but the top of your post contains the "Find My iPhone Activation Lock" article. So that suggests to me that you purchased a second-hand iPhone and were not able to contact the original owner to release the iPhone from Find My iPhone.
In that case, you are completely out of luck. Your iPhone will not be able to reset at all.
You must contact the original owner, or try to get a refund.
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Mar 4, 2016 10:10 PM in response to Angelica Estella Marquezby Courcoul,I would suggest you explain your problem in your native language (presumably Spanish). Cause it is impossible to understand as is.