HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

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thomas e.
Level 1 (0 points)

Q: Where can I find an IOS 5.1.1 upgrade for an older model of iPad 2?

I spent over 2 hours in an Apple satellite store inside Micro Center. The purpose was to get the iPad 2 activated and to accept the IOS 9.0 upgrade. Each time the download was attempted, the error message popped up: ERROR CODE 9...4013. The tech was baffled as to why the iPad wouldn't load the upgrade. He suggested I go back to iTunes and lower the edition from 12 to something lower...maybe the download would work then. It did not. I had the idea that I might need to attempt a graduated upgrade for the iPad starting with edition 5.1.1. and then continue up the numbers until IOS 9.0 could be downloaded. I am trying that logic now, but if anyone has an idea...please let me know. Thanks so much!

iPad 2, iOS 4, I'm not really sure what operating

Posted on Mar 4, 2016 5:00 AM

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thomas e.

Q: Where can I find an IOS 5.1.1 upgrade for an older model of iPad 2?

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  • by tonefox,

    tonefox tonefox Mar 4, 2016 5:04 AM in response to thomas e.
    Level 6 (9,298 points)
    Mar 4, 2016 5:04 AM in response to thomas e.

    Are you quite sure it is an iPad 2 (which has a camera) and not an original iPad, which has no camera and cannot handle an OS later than 5.1.1?

  • by thomas e.,

    thomas e. thomas e. Mar 4, 2016 7:25 AM in response to tonefox
    Level 1 (0 points)
    Mar 4, 2016 7:25 AM in response to tonefox

    Thanks for responding. This has been a very frustrating issue. I have tried numerous times to download the 9.2.1 iOS upgrade. Every time I do, the screen shows the iTunes circle logo and the USB end of a cord and locks up. I spent two hours at an Apple store and they couldn't get anything to work...the upgrade or even to unlock teh iPad. The young tech suggested going to the site, WONDERSHARE. I did and found a sub-division called Phon (?) or something like that. When I clicked on it, the iPad came back to life, but I still cannot upgrade. I was thinking that since my wife's iPad has had several successive upgrades  shoudl I try to downgrade to the next iOS, which would be in the 5's. Just tossing ideas around until I can scoot to the official store near me and try the upgrade with a different tech. Cheers!

  • by MichelPM,

    MichelPM MichelPM Mar 4, 2016 7:45 AM in response to thomas e.
    Level 6 (14,255 points)
    iPad
    Mar 4, 2016 7:45 AM in response to thomas e.

    Tonefox and now myself are asking.

    Does your iPad model have a rear facing camera lens and a front facing camera lens opposite the iPad's home button?

    If, no? Then your iPad is the original iPad 1 and the original iPad 1 cannot upgraded past iOS 5.1.1

  • by thomas e.,

    thomas e. thomas e. Mar 4, 2016 8:05 AM in response to MichelPM
    Level 1 (0 points)
    Mar 4, 2016 8:05 AM in response to MichelPM

    Hi Michael...yes, my iPad (#2) has both camera lenses, front and back.